Senior Case Coordination Officer in Darwin

Senior Case Coordination Officer in Darwin

Darwin Full-Time On-site
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About the Aged Care Quality and Safety Commission

The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. We work to improve the lives of older people by maintaining the integrity of the aged care system.

As the single independent regulator of Australian Government aged care services, we offer a variety of interesting and challenging jobs across most capital cities.

It is an exciting time to join the Aged Care Quality and Safety Commission, with major reforms underway to improve aged care in Australia. You will be contributing to our role as the national regulator to safeguard and protect older Australians receiving aged care services.

More information about the role, vision and people of the Aged Care Quality and Safety Commission can be found on our website.

About the Team

The National Case Coordination (NCC) Section facilitates case coordination for high-risk providers, ensuring collaboration across the Commission to achieve optimal regulatory outcomes. The team supports the governance of the Regulatory Operations Division's Heightened Supervision Committee, helping to develop strategies for managing high-risk providers. They coordinate responses to serious emerging risks and complex cases, support proactive engagement strategies to influence provider behaviour, and collect key information to monitor emerging risk and issues. Additionally, the team oversees residential aged care closures and assists in building frameworks for monitoring provider compliance and workforce responsibilities.

About the Role

This position plays a key role in the delivery of NCC's core functions and the Commission's strategic objective to deliver proportionate and risk-based regulation. The incumbent will work with all members of our small team, contributing to team operations, and will have the opportunity to work with staff across operational and non-operational teams.

Salary offered will be between $99,784 - $112,571 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.

Senior Case Coordination Officer in Darwin employer: Aged Care Quality and Safety Commission

The Aged Care Quality and Safety Commission is an exceptional employer, offering a collaborative work culture that prioritises innovation and user-centred design in the delivery of AI solutions. Located in a dynamic environment, employees benefit from professional growth opportunities, a commitment to compliance and governance, and the chance to make a meaningful impact in the aged care sector. Join us to be part of a team that values continuous improvement and the integration of cutting-edge technology.

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Contact Details:

Aged Care Quality and Safety Commission Recruitment Team