AGA, founded in 1982, is one of Australia's largest providers of employment and training services and is part of the IntoWork Group. The organization supports apprentices and trainees through group training, specialist mentoring, and pre-apprenticeship skills courses. As a Registered Training Organisation, AGA delivers a wide range of accredited and non-accredited programs, including pre-employment, transition, partial and full qualifications, and specialist industry training. AGA also provides Transition to Work services for young people in northeast metropolitan Melbourne. With over four decades of experience, AGA is recognized as a trusted provider committed to quality outcomes for learners and employers.
Role Description
Do you thrive in a fast-paced environment where no two days are the same?
Following the internal promotion of a valued team member, AGA is seeking a high-energy, experienced Administration Officer to join the Apprentice and Employment Services team, based in our Wodonga office.
As a central point of contact for our consultants and clients, you will manage complex documentation and compliance requirements with absolute accuracy. We are looking for a \"change champion\"—someone with the foresight to identify operational efficiencies and the initiative to implement proactive solutions.
This is a 12-month maximum contract with the potential for a permanent placement. Open to part-time or full-time arrangements for the right candidate.
Key Responsibilities:
- Facilitate employee and client inductions.
- Manage documentation, database records, and compliance requirements.
- Deliver exceptional customer service via phone and face-to-face.
- Work effectively with colleagues in different regional offices to coordinate shared goals.
What we are looking for:
You won't just be an administrator – we're looking for a problem solver, a change champion, and a self-starter who thrives in a fast-paced environment.
Exceptional organisational and problem-solving abilities.
Strong communication skills with the ability to build relationships remotely across different locations.
A commitment to continuous improvement and teamwork.
Hours: Monday – Friday | 8:30 AM – 4:30 PM Location: Office-based - Wodonga
At AGA, we're not just another workplace — we're a leader in the GTO industry, shaping futures and creating opportunities. When you join us, you'll enjoy:
- Work within a forward-thinking, high-performance team environment
- Contribute to continuous improvement initiatives that lead to superior service delivery
- Professional growth and development in a respected organization
Ready to Make Your Mark?
- Applicants must be eligible to work in Australia.
- This role requires a Working with Children Check and an Australian Federal Police Check, which we will arrange for the successful applicant.
AGA are committed to supporting National Reconciliation efforts through the implementation of our Reconciliation Action Plan, fostering respectful relationships and creating meaningful opportunities with Aboriginal and Torres Strait Islander peoples.
Administrative Officer in Wodonga employer: AGA
At AGA, we are committed to fostering a supportive and dynamic work environment where qualified electricians can transition into rewarding teaching roles. With a focus on professional development, competitive salaries, and the opportunity to inspire the next generation of tradespeople, our culture encourages collaboration and growth. Located in Melbourne's South East, we offer a unique chance to make a meaningful impact while enjoying better work-life balance and dedicated administrative support.
