At a Glance
- Tasks: Provide technical support for the Pronto ERP system and enhance business operations.
- Company: Join a purpose-driven company making a difference in the lives of Australians.
- Benefits: Enjoy salary packaging, flexible work arrangements, and social club activities.
- Other info: Great opportunity for career growth while making a real impact in the community.
- Why this job: Be part of a mission that matters and develop your skills in a dynamic environment.
- Qualifications: Bachelor's degree in IT and 3 years of Pronto system support experience.
The predicted salary is between 79826 - 97565 $ per year.
An amazing opportunity has become available with a company who works with a purpose and whose aim it is to do good and change the lives of millions of Australians annually! They have been in operation for decades and are now at an exciting stage of growth and transformation, with plans of expanding their impact and improving their operational capabilities to serve more Victorians in need.
The ERP Specialist will be responsible for providing technical support and guidance for the Pronto ERP system. This role involves troubleshooting issues, assisting users with system functionalities, and ensuring the Pronto system operates efficiently to meet business needs. Additionally, the Pronto Specialist will support process improvement and development within the ERP system to enhance overall business operations.
Key Responsibilities include:
- Provide first-line support for Pronto system issues, including troubleshooting and resolving technical problems
- Assist users in understanding and utilizing the Pronto system functionalities effectively
- Conduct training sessions for new users and provide ongoing support to existing users
- Work closely with the ICT Manager and other departments to understand business requirements and implement necessary system changes
- Be responsible for the end-to-end support of FBV ERP and key supplementary applications, including ecommerce and Salesforce integration
- Implement process improvements in the ERP system to optimize operations
- Support the customization of the ERP system internally
- Document development and maintenance of the ERP system
- Maintain detailed documentation of system configurations, processes, and user guides
- Oversee all management and operational controls of the application and support the business with ongoing process improvements
- Perform regular system checks and maintenance to ensure optimal performance
- Oversee and manage relationships with third-party suppliers, ensuring their services and products meet the company's standards and requirements
What You Bring To The Role:
- Bachelor's degree in Information Technology, Computer Science, or related field
- Minimum of 3 years of experience in Pronto system support specifically
- Familiarity with database management, system integration, and software development
- Knowledge of warehouse management systems (e.g., Pronto, Epicor, M3)
- Basic coding/development capabilities
- Understanding of finance/back-end systems
- Experience with warehouse operations preferred
- A valid driver's license for travel between our locations
- A passion for their mission and desire to make a difference in the community
What's In It For you?
Be part of a mission that matters! The role offers great additional benefits including salary packaging, employee assistance programmes, social club activities and retail discount programmes, to name a few. It offers flexible hybrid work arrangements and a great opportunity to develop your skills across diverse technical projects and systems.
Next Steps:
If you're passionate about using your technical skills for good and want to join an organization making real impact in the community, I'd love to hear from you. Apply now!
Pronto Specialist in Melbourne employer: affix
At PlayHQ, we pride ourselves on being an exceptional employer that champions flexibility and work-life balance, offering a part-time Digital Marketing Specialist role that allows you to thrive in a remote-first environment while making a meaningful impact on community sport. Our vibrant work culture fosters collaboration and creativity, with a strong emphasis on personal growth through a dedicated learning and development budget, all while enjoying perks like an open tab at the local coffee shop and a busy social calendar to keep you connected with your team. Join us in our mission to enhance the health and wellbeing of Australians, especially young kids, through innovative technology and community engagement.
