We have an opportunity for an E-commerce Assistant to join our team and help keep our online store running smoothly across our international markets. Whether you’re building your e-commerce career or bring experience from online retail or a similar role, we’re looking for someone organised, analytical and curious, with a good eye for detail and a genuine interest in how online retail works.
Summary:
Working across our Shopify store, you’ll support the day-to-day running of the website, help bring campaigns and product launches to life, and make sure customers have a clear and consistent experience across our different markets. You’ll work closely with the wider marketing, product and e-commerce teams, with room to bring your own ideas and keep developing your skills.
Responsibilities:
- Upload and maintain products in Shopify, including product details, imagery, pricing, size charts and content.
- Manage collections, navigation, filters and product availability across our international storefronts.
- Carry out regular website checks and flag any content, catalogue or functionality issues.
Campaigns & Product Launches
- Set up onsite campaigns, new collections and product launches in line with the trading calendar.
- Update homepage banners, landing pages and campaign content, working with the team to gather the right assets and information.
- Check links, pages and customer journeys before and after launches to make sure everything is working as it should.
Trading & International Markets
- Support collection ordering, onsite search and product merchandising.
- Keep an eye on product availability and performance, and flag opportunities or issues to the team.
- Maintain accurate content across international markets, including pricing, currency, shipping and returns information.
SEO, Reporting & Improvement
- Support SEO updates and ongoing website content improvements.
- Support weekly e-commerce reporting and track key performance metrics.
- Identify ways to improve the online shopping experience and help put those ideas into action.
About You:
We’re looking for someone who’s hard-working, analytical and keen to keep learning and growing with the business. You’ll take initiative, enjoy solving problems and have a good eye for detail, with an interest in how e-commerce can drive business performance.
- You’re organised, proactive and able to manage competing priorities while keeping the details right.
- You think analytically, enjoy working with data and look for opportunities to improve how things are done.
- You take initiative, use common sense and are comfortable flagging issues or opportunities.
- You’re curious about e-commerce, online retail and the customer experience, and keen to continue developing your skills.
- You’re comfortable learning new systems and processes. Experience with Shopify or another e-commerce platform is beneficial.
- You communicate clearly, take feedback on board and work well with people across different teams.
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E-Commerce Assistant in Byron Bay employer: Afends Pty Ltd.
Afends is an exceptional employer that fosters a vibrant work culture centred around creativity, sustainability, and community. As a Retail Store Manager at our new Sunshine Coast store, you'll enjoy competitive pay, a seasonal clothing allowance, and generous staff discounts, all while being part of a team that values personal growth and development. Join us in making a positive impact through fashion and be inspired to lead a passionate team dedicated to delivering outstanding customer experiences.
