At a Glance
- Tasks: Lead the resolution of complex banking and finance disputes, ensuring fair outcomes for consumers.
- Company: Join AFCA, Australia's independent financial services ombudsman, making a real difference.
- Benefits: Competitive salary, leadership opportunities, and the chance to drive systemic change.
- Other info: Be part of a dynamic team committed to fairness and consumer advocacy.
- Why this job: Shape the future of financial services while mentoring others and engaging with key stakeholders.
- Qualifications: Strong background in banking, finance, or dispute resolution with leadership experience.
AFCA is Australia’s independent financial services ombudsman. As an Ombudsman, Banking & Finance you’ll sit at the forefront of the complaints system, determine complex disputes across banking, lending, credit and financial difficulty matters, and deliver fair, independent outcomes for consumers.
In this senior leadership role you’ll shape AFCA’s approach, mentor adjudicators and caseworkers, engage regulators and industry stakeholders, and help drive positive systemic change.
Ombudsman, Banking & Finance: Lead Fair Outcomes in Sydney employer: AFCA
AFCA is an exceptional employer, offering a unique opportunity to make a meaningful impact in the financial services sector while championing fairness and inclusivity. With a strong commitment to employee growth, flexible work arrangements, and a diverse, caring culture, AFCA ensures that every voice is valued and provides thoughtful benefits that support work-life balance. Join us in our modern offices designed for collaboration, where you can contribute to significant initiatives like the Scams Prevention Framework and help shape positive change for consumers across Australia.
