At a Glance
- Tasks: Provide top-notch customer support and guidance for Aboriginal and Torres Strait Islander peoples.
- Company: AFCA, committed to equity and reconciliation in a fast-paced environment.
- Benefits: Supportive workplace with opportunities for personal and professional growth.
- Other info: Join a dynamic team dedicated to making a positive impact.
- Why this job: Make a real difference by helping your community navigate important processes.
- Qualifications: Strong communication skills and a passion for cultural responsiveness.
The predicted salary is between 47250 - 57750 $ per year.
AFCA is seeking a First Nations Customer Service Officer to deliver high-quality guidance across consumer and member inquiries.
The role combines customer service excellence with culturally responsive support for Aboriginal and Torres Strait Islander peoples.
You'll be the first contact, building rapport and guiding clients through AFCA's processes with care.
The position supports equity of access and reconciliation commitments within a fast-paced service setting.
Hybrid First Nations Customer Support Specialist in Sydney employer: AFCA
AFCA is an exceptional employer, offering a unique opportunity to make a meaningful impact in the financial services sector while championing fairness and inclusivity. With a strong commitment to employee growth, flexible work arrangements, and a diverse, caring culture, AFCA ensures that every voice is valued and provides thoughtful benefits that support work-life balance. Join us in our modern offices designed for collaboration, where you can contribute to significant initiatives like the Scams Prevention Framework and help shape positive change for consumers across Australia.
