Head of Systemic Issues & Industry Change in Sydney

Head of Systemic Issues & Industry Change in Sydney

Sydney Full-Time 135000 - 165000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead the Systemic Issues function and drive industry transformation.
  • Company: AFCA, Australia's independent financial ombudsman with a focus on consumer protection.
  • Benefits: Hybrid working model, competitive salary, and opportunity to make a real difference.
  • Other info: Join a high-performing team in a nationally significant role.
  • Why this job: Shape strategy and reduce consumer harm in the financial services sector.
  • Qualifications: Senior leadership experience and strong relationship-building skills.

The predicted salary is between 135000 - 165000 $ per year.

AFCA, Australia’s independent financial ombudsman, seeks a senior leader to head the Systemic Issues function.

In this nationally significant role, you will shape strategy, drive transformation, and oversee governance, risk and reporting while guiding a high‑performing team.

You'll build relationships with regulators, translate systemic insights into industry improvements, and help reduce consumer harm across financial services.

Hybrid working with two days in the office is supported.

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Head of Systemic Issues & Industry Change in Sydney employer: AFCA

AFCA is an exceptional employer, offering a unique opportunity to make a meaningful impact in the financial services sector while championing fairness and inclusivity. With a strong commitment to employee growth, flexible work arrangements, and a diverse, caring culture, AFCA ensures that every voice is valued and provides thoughtful benefits that support work-life balance. Join us in our modern offices designed for collaboration, where you can contribute to significant initiatives like the Scams Prevention Framework and help shape positive change for consumers across Australia.

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Contact Details:

AFCA Recruitment Team

We think you need these skills to ace Head of Systemic Issues & Industry Change in Sydney

Strategic Thinking
Transformation Management
Governance
Risk Management
Reporting Skills
Team Leadership
Relationship Building