AFCA is seeking passionate Dispute Resolution Specialists in Australia to lead complaint assessments and resolutions. You will autonomously manage standard cases and engage with parties to secure fair outcomes.
This role emphasizes analytical thinking, clear written outcomes, and empathy for customers in vulnerable circumstances. Hybrid work arrangements and inclusive leave options support balance and wellbeing.
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Financial Disputes Specialist - Fairness & Resolution in Sydney employer: AFCA
AFCA is an exceptional employer, offering a unique opportunity to make a meaningful impact in the financial services sector while championing fairness and inclusivity. With a strong commitment to employee growth, flexible work arrangements, and a diverse, caring culture, AFCA ensures that every voice is valued and provides thoughtful benefits that support work-life balance. Join us in our modern offices designed for collaboration, where you can contribute to significant initiatives like the Scams Prevention Framework and help shape positive change for consumers across Australia.
