AFCA seeks an Ombudsman in the Banking and Finance (Small Business & Transactions) team. The role focuses on resolving standard and complex disputes, with leadership responsibilities across AFCA and mentoring for adjudicators and staff.
Senior legally qualified professionals with a track record in banking and finance or related sectors are encouraged to apply. Hybrid work options and inclusive benefits are available to support work-life balance.
Ombudsman – Banking & Finance (Small Biz & Transactions) in Melbourne employer: AFCA
AFCA is an exceptional employer, offering a unique opportunity to make a meaningful impact in the financial services sector while championing fairness and inclusivity. With a strong commitment to employee growth, flexible work arrangements, and a diverse, caring culture, AFCA ensures that every voice is valued and provides thoughtful benefits that support work-life balance. Join us in our modern offices designed for collaboration, where you can contribute to significant initiatives like the Scams Prevention Framework and help shape positive change for consumers across Australia.
