At a Glance
- Tasks: Engage and guide customers to find the perfect products for their needs.
- Company: Join Aesop, a global leader in luxury skincare with a focus on sustainability.
- Benefits: Enjoy generous discounts, paid volunteering, and access to professional development resources.
- Other info: Flexible work arrangements available; we celebrate diversity and equal opportunity.
- Why this job: Be part of a team that values inclusivity and makes a positive impact on the community.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 19.8 - 24.2 $ per hour.
For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.
Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.
We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp.
Role purpose
As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.
What We Are Looking For
- Experience operating within a customer service role or environment
- Effective selling skills and the ability to drive commercial outcomes
- History of successfully participating in and contributing to a team
- Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
- Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
- Strong communication and problem-solving skills
- Working knowledge of skin care and skin care industry (advantageous)
- Knowledge of hair care, body care, fragrance and home categories (advantageous)
- Mandarin language fluency (advantageous)
This is a Part Time role and it operates on an on-site working pattern.
Roster
- Thursday 11.00am - 7.00pm
- Friday 11.00am - 7.15pm
- Saturday 10.00am - 6.00pm
22 hours per week
What's On Offer
We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include:
- Generous product discount allowance
- Paid volunteering allowance for all employees
- Bonus opportunity based on personal, and business, performance
- Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities
- Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer wellness leave options.
Aesop's approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.
About L'oreal Groupe, Australia And New Zealand
The L'Oréal Groupe in Australia & New Zealand is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role. If you require any adjustments or accommodations in our recruitment process, employment or have questions in regards to accessibility please email corpanz.accessibility@loreal.com to speak with our Talent Acquisition representative.
We are an equal opportunity employer, and we encourage applications from people regardless of gender, ethnicity, religious beliefs or disability. We are an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace (Parents At Work & UNICEF).
L'Oréal acknowledges the Traditional Owners & Custodians of the lands on which we work and pay our respects to their Elders past, present and emerging.
Retail Consultant | Aesop Bondi Junction | Part Time in Sydney employer: Aesop
Aesop is an exceptional employer, offering a kind and inclusive workplace culture that values diversity and promotes employee growth. With generous employee discounts, immersive training, and the opportunity to develop your retail career within the prestigious L'Oréal Group, working at our Karrinyup store during the festive season promises a rewarding experience. Join us in creating memorable customer interactions while being part of a team that truly recognises and rewards talent.
