Home Care Administration Assistant

Home Care Administration Assistant

Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Support older Australians with administrative tasks to enhance their independence and well-being.
  • Company: Join Adventist Senior Living, a not-for-profit organisation dedicated to quality care.
  • Benefits: Enjoy tax benefits, gym access, discounts, and opportunities for professional growth.
  • Other info: Be part of a diverse team committed to person-centred care and support.
  • Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
  • Qualifications: Experience in administration, customer service skills, and proficiency in Microsoft Office.

The predicted salary is between 47250 - 57750 $ per year.

For Them, With You, We Can Make All the Difference!

About the Role

Are you passionate about supporting older Australians to live independently?

Adventist Senior Living is dedicated to serving northern New South Wales, and we’re seeking a skilled Administrative Professional to join our Home Care team based at our Cooranbong office.

This fulltime role is key in assisting our team to provide high-quality care and support to our clients.

What You’ll Do

Our Home Care team provides personalised in-home care that supports individuals to remain independent, safe, and comfortable in their own homes.

It offers a range of flexible services, including clinical care, personal care, domestic support, allied health, and social support.

As our Administrative Assistant, your role will include

  • You will be a key contact for our team, our clients and their families, managing enquiries and escalating where needed.
  • Provide administrative support, which includes data entry, record keeping and system management.
  • Monitor service delivery and assist where needed with scheduling.
  • Support onboarding of new clients and ensure accurate system setup and documentation.
  • Maintain compliance with aged care standards, privacy requirements and organisational policies.
  • Provide Exceptional Customer Service, using your communication and customer service skills to interact warmly with clients, staff, and visitors.

About You

  • Experienced in administration with in care or health services.
  • Certificate III or IV in Office Administration or equivalent. - Desirable
  • Demonstrated customer service with a professional phone manner.
  • Detail-oriented with administration and financial tasks, including invoice processing and petty cash management.
  • Strong team player, collaborating effectively with the Home Care team.
  • Proficiency in Microsoft Office Suite, rostering systems, basic financial, maintenance, clinical care, and governance database tools.
  • Previous experience with Human Force, Alaya Care and Ionmy, beneficial
  • Passionate about supporting clients' independence, health, and well-being.
  • Australian Working Rights
  • Current, Open Driver’s License
  • Obtain NDIS Workers Screen Check
  • Undertake a pre-employment medical assessment

At Adventist Senior Living we are committed togenuine care, integrityandplaying our partin a team that really needs us, and for the people we serveandthose we serve alongside.

What we offer you

• Not for profit - pay less tax!

  • Fitness Passport - Access to gyms and leisure centres nationwide
  • Blue Light Card - discount to major retailers including Coles, Woolworths as well as major brands
  • A rewarding career, grounded by the ASL Way, an intentional employee values based, positive culture-building program committed to person-centred care and support.
  • Opportunities for professional growth and career development.
  • Employee Assistance Program for selfcare and personal development.

Employment with Adventist Senior Living is subject to a satisfactory medical assessment, vaccination history and background checks, including reference checks and NDIS working with vulnerable people checks.

We recognise the Ausmed Passport and support staff to bring their completed, sector‑approved mandatory training with them when joining Adventist Senior Living.

Our mission is to serve and provide person-centred care and support based on Christian principles.

Does that mean we only welcome people of Christian faith?

Absolutely not.

We value the uniqueness of every person, and are proud to employ, serve and learn from people from all walks of life.

We do not discriminate based on gender, race, religion, colour, national origin, sexual orientation, age, marital status, veteran status, or disability.

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Home Care Administration Assistant employer: Adventist Senior Living

At Adventist Senior Living, we are dedicated to creating a supportive and enriching environment for our employees, where your contributions are celebrated and your professional growth is nurtured. Located in the beautiful Cooranbong area, our team enjoys a collaborative culture that prioritises work-life balance and offers extensive benefits, including salary packaging and fitness memberships, making it an ideal place for Registered Nurses to thrive while making a meaningful impact in the lives of older Australians.

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Contact Details:

Adventist Senior Living Recruitment Team

We think you need these skills to ace Home Care Administration Assistant

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Flexibility
Teamwork
Organizational Skills