At a Glance
- Tasks: Provide friendly admin support, manage patient bookings, and liaise with healthcare professionals.
- Company: Join Advara HeartCare, Australia's largest privately owned cardiology provider.
- Benefits: Enjoy paid parental leave, health perks, and ongoing professional development.
- Other info: Diverse and inclusive workplace committed to valuing every individual.
- Why this job: Make a real impact on heart health while thriving in a supportive team culture.
- Qualifications: Strong customer service skills and experience in a medical environment preferred.
The predicted salary is between 40500 - 49500 $ per year.
Do your life's best work! We get it. Every company says their people matter but at Advara HeartCare, you really do. Because whatever your role here is, you are our impact, and you are our future.
Our Best Starts with You
At Advara HeartCare, we're united by one purpose—to improve Australia's heart health. As Australia's largest privately owned cardiology provider, with more than 90 centres and over 100 cardiologists nationwide, we've spent more than 20 years delivering exceptional cardiovascular care. We're proud of our reputation for clinical excellence, innovation and outstanding patient experiences, and we're continuing to build something even better. We know our success is driven by our people. That's why we're committed to creating a workplace where you feel supported, valued and empowered to thrive.
The Opportunity
As the Medical Receptionist you are responsible for providing friendly administrative support to our staff and clinicians, booking and rescheduling testing, liaising with hospital staff and Doctors. Travel between Advara HeartCare sites is an essential part of this role.
What you'll do:
- Work efficiently in a fast-paced administrative role where patient care is our focus
- Act as the first point of contact to patients, greeting them on arrival and accurately processing relevant paperwork
- Adapt to and manage an environment where there are ongoing change and competing priorities
- Manage a large volume of telephone enquiries
- Billing and receipting of patient accounts
- Document scanning and reconciling daily banking
- Booking and rescheduling patient appointments for testing and consulting.
Who you are:
- Demonstrated ability to provide excellent patient care and customer service, ideally in a medical/healthcare environment
- Strong organisational and communication skills, with the ability to efficiently work as a proactive member of a multi-disciplinary team
- Experience in billing/receipting medical accounts, Medicare and DVA billing
- Exceptional phone manner and ability to handle a high volume of patient enquiries
- High attention to detail and the ability to adapt in a fast-paced environment
What's in it for you:
- 12 weeks Paid Parental Leave
- Additional Annual Leave Purchase Scheme
- Employee benefits program including health perks, fitness passport and discount
- Ongoing professional development and education opportunities
- A collaborative, supportive and connected team culture
Advara HeartCare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone feels respected, valued and supported. We encourage applications from people of all backgrounds, experiences and communities.
Medical Receptionist employer: Advara HeartCare
At Advara HeartCare, we pride ourselves on being a values-driven organisation that prioritises the well-being and growth of our employees. Located in Perth, WA, we offer a supportive work culture, flexible remuneration options, and extensive education and training opportunities, ensuring that you can thrive both personally and professionally while making a meaningful impact on Australia’s heart health.
