At a Glance
- Tasks: Support sales efforts by preparing demos and assisting with product inquiries.
- Company: Join Advanced Solutions International, a global leader in innovative software solutions.
- Benefits: Enjoy generous paid time off, flexible work options, and professional growth opportunities.
- Other info: Be part of a culture that values fresh ideas and encourages career advancement.
- Why this job: Make a real impact while collaborating with a dynamic team in a supportive environment.
- Qualifications: Bachelor's degree or relevant experience, strong communication skills, and a proactive mindset.
The predicted salary is between 62100 - 75900 $ per year.
Advanced Solutions International is a global software company focused on helping not-for-profits and membership organizations grow revenue, reduce expenses, improve performance, engage and serve members and donors through innovative software solutions. Our portfolio of products includes the iMIS Engagement Management System, TopClass Learning Management System, OpenWater Application and Review, and Clowder Mobile.
ASI is looking for a talented Sales Support Engineer who is responsible for supporting ASH’s sales efforts to drive the business growth of iMIS, OpenWater, TopClass, Clowder, and other ASH software solutions. In this role, the Sales Support Engineer will collaborate closely with the sales support team to provide support in pre-sales activities, including product demos, product fit evaluations, product discovery calls and other sales documentation to assist the sales operations.
What you’ll be doing:
- Collaborate with the sales team to provide support in pre-sales activities, including demo preparation, answering product-related inquiries, and assisting with RFP responses and proposal development and other documentation-related tasks.
- Observe and learn demo techniques and become familiar with the master demo system, gradually take on more responsibilities in demo presentations and assisting current Sales Support Engineers in demo presentations.
- Conduct practice demos for partners interested in our products, ensuring a seamless and engaging experience that highlights the value and capabilities of all ASH’s products.
- Assist in the creation and maintenance of product demo videos especially in the Consensus platform.
- Meet with clients and prospects to review and discuss specific product functionality questions.
- Maintain all light demo scripts for OpenWater, TopClass, Clowder and other ASH software solutions.
- Maintain up-to-date knowledge of all of ASH’s products, sales policies, and procedures to ensure a high level of customer service.
- Perform other job-related duties that may be assigned from time to time.
What we want you to have:
- Bachelor's degree in a relevant field or related experience.
- 4+ years’ experience in sales support, customer service, or a similar role.
- Strong communication and presentation skills.
- Ability to learn quickly and adapt to new technologies and products.
- Excellent organisational and time management abilities.
- A proactive mindset with a passion for contributing to team success.
What we offer:
- Generous Paid Time Off.
- Opportunities for Professional Growth and Development.
- Employee Assistance Program.
- Flexible Hybrid/Remote Work.
Join our team and positively impact thousands of ASI customers around the world!
ASI provides equal opportunities to all employees and qualified applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender perception or identity, marital status, disability, veteran status, or any other legally protected category.
Sales Support Engineer in Melbourne employer: Advanced Solutions International, Inc.
Advanced Solutions International is an exceptional employer that prioritises an employee-first culture, fostering a collaborative and dynamic work environment. With a strong focus on professional growth and development, employees are encouraged to challenge the status quo and contribute innovative ideas, all while enjoying flexible remote work options and a comprehensive benefits package. Located in a vibrant community, ASI offers the unique opportunity to make a meaningful impact on not-for-profits and membership organisations worldwide.
Contact Details:
Advanced Solutions International, Inc. Recruitment Team
