At a Glance
- Tasks: Engage with customers, manage service bookings, and coordinate parts for automotive repairs.
- Company: Join a family-owned workshop in Toowoomba with over 15 years of experience.
- Benefits: Enjoy competitive pay, free lunch, early finishes on Fridays, and a supportive team.
- Other info: Ideal for those looking to transition from dealership roles to a varied position.
- Why this job: Expand your skills in a dynamic environment with opportunities for career growth.
- Qualifications: Experience in automotive customer service and strong computer skills required.
The predicted salary is between 56250 - 68750 $ per year.
Advanced Service Centre is currently seeking an experienced automotive service advisor/parts interpreter for our independent mechanical workshop in Toowoomba. Working directly with the owners of the business, the suitable candidate will be capable of carrying out all tasks related to automotive repair administration including, but not limited to:
- Day to day customer interaction including arranging service bookings by phone and email
- Invoicing service and repair work
- Selling add-on repairs as required
- Receiving/handing back vehicles daily
- Looking up and ordering service and repair parts using third party part catalogues
- Communicating with the workshop team to ensure correct parts are quoted/ordered
- Daily work quotations including service work and minor to major repair work
This position would suit an experienced dealership Service Advisor who is looking to broaden their skill set or have a larger variation of day-to-day duties. For a suitably motivated and competent candidate, there is available scope to upskill and move into an office manager type position at a later date.
The successful candidate must possess the following attributes:
- A proven history in automotive customer service and the ability to build and maintain rapport with an existing client base
- A high degree of computer literacy
- The ability to think on their feet and problem solve on the fly
- Dealership experience as either a service advisor/parts interpreter
- Some mechanical knowledge would be an advantage as the position includes detailing repairs carried out to our clients
- Although not mandatory, experience with European brands/vehicles would be a significant advantage
About us: Advanced Service Centre is a family owned and operated Toowoomba business that has been offering a quality dealership‑alternative automotive service operation for more than 15 years. Started by brothers and previous dealership service managers Luke and Rod Ellingsen, Advanced Service Centre aims to offer a superior service experience to customers with the price advantage and flexibility of a small business. With a number of other ex‑dealership members on staff, we can offer the advantages of dealership training combined with the superior conditions offered by a small business.
What we can offer:
- Competitive remuneration
- Modern, well equipped premises
- An experienced and knowledgeable team to work with
- Company uniforms are provided
- Free lunch and an early finish on Fridays
Applicants must be Australian Citizens in order to be eligible for this role. Please note only shortlisted applicants will be contacted.
Service Advisor/Parts Interpreter employer: Advanced Service Centre
Advanced Service Centre is an exceptional employer located in Toowoomba, offering a supportive and family-oriented work culture that prioritises employee growth and development. With competitive remuneration, modern facilities, and a knowledgeable team, employees enjoy a collaborative environment where they can expand their skills and take on new responsibilities. The unique benefits, such as free lunches and early finishes on Fridays, further enhance the rewarding experience of working with us.
