At a Glance
- Tasks: Support a major tech transformation by delivering change activities and stakeholder engagement.
- Company: Advance Thinking, a leader in enterprise transformation with a collaborative culture.
- Benefits: 6-month contract, hybrid work model, and exposure to high-impact projects.
- Other info: Work alongside experienced professionals in a fast-paced environment.
- Why this job: Join a dynamic team and make a real difference in technology adoption.
- Qualifications: 2+ years as a Change Analyst with strong communication and stakeholder skills.
The predicted salary is between 103500 - 126500 $ per year.
About the Opportunity
Advance Thinking is seeking an experienced Senior Change Analyst to join a major enterprise transformation program focused on the future of contact centre technology. Working within an established Change & Adoption team, you'll support a Change Manager / Change Lead to deliver the change activities required to successfully transition the business to new technology and ways of working. This is a hands-on role where you'll work across change planning, impact assessment, business readiness, stakeholder engagement, communications and adoption within a complex enterprise environment.
What You'll Be Doing
- You'll work closely with change, project, technology and business teams to understand the impact of technology change and help prepare stakeholders for successful adoption.
- Develop and maintain integrated Change Plans, schedules and key deliverables.
- Conduct Change Impact Assessments and business readiness analysis.
- Develop change governance artefacts, reporting and status updates.
- Track change risks, dependencies, actions and milestones across project workstreams.
- Support stakeholder engagement and communication activities.
- Develop clear, practical change communications and supporting materials.
- Translate technical concepts and project changes into meaningful business impacts.
- Support adoption and transition activities through implementation.
- Collaborate with Change Managers, project teams, technology teams and business stakeholders.
What We're Looking For
We're looking for an experienced Change Analyst who can quickly understand a complex technology program and turn that understanding into practical change activities and outcomes. Ideally, you'll bring:
- 2+ years' experience as a Change Analyst or Change Management professional working across project environments.
- Demonstrated experience supporting technology transformation or implementation programs.
- Strong experience developing Change Plans, Impact Assessments and readiness analysis.
- Excellent written communication skills and the ability to develop high-quality change collateral.
- Strong stakeholder engagement, organisation and coordination skills.
- Ability to understand technical concepts and communicate their business impact clearly.
- Experience working collaboratively within an established Change & Adoption team.
- Experience with contact centre, telephony or customer service technology would be highly regarded.
The Opportunity
- 6-Month Contract: Join a significant enterprise transformation program.
- Melbourne Hybrid: Full-time engagement with 10 mandated in-office days per month.
- High-Impact Program: Help deliver the transformation of enterprise contact centre technology.
- Established Change Team: Work alongside experienced Change Managers and Change & Adoption professionals.
- Enterprise Exposure: Engage across technology, project and business stakeholder groups.
If you're an experienced Change Analyst who enjoys getting into the detail and helping businesses successfully navigate technology change, we'd love to hear from you.
Senior Change Analyst employer: Advance Thinking
Join a leading organisation in the health sector as a Senior Change Manager, where you'll play a pivotal role in a high-profile transformation program. We offer a collaborative work culture that values innovation and employee growth, providing you with opportunities to enhance your skills while making a meaningful impact on healthcare delivery. With competitive rates and a commitment to supporting your professional development, this is an excellent opportunity for those looking to contribute to significant change in a vital industry.
