At a Glance
- Tasks: Design and deliver engaging training programs for clients and associates.
- Company: Join ADP, a leader in inclusive and innovative workplace solutions.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Other info: Be part of a dynamic team with global learning projects and career advancement.
- Why this job: Make a real impact by enhancing skills and capabilities across the business.
- Qualifications: 3+ years in training, strong facilitation skills, and a passion for learning.
The predicted salary is between 67500 - 82500 $ per year.
Position Purpose: Assist the ADP, Australia & New Zealand Enterprise Learning (EL) Team in delivering quality learning outcomes to our Clients and Associates. Responsible for the design, delivery, assessment and evaluation of training needs across our business. Act as a consultant to the business to build skills and capability by conducting Training Needs Analysis, develop and deliver customized programs.
Key Responsibilities
- Facilitation of product and generic training programs for Clients and Associates
- Design, develop and maintain training and learning programs using Adult Learning Principles and methodologies (product specific, professional development and generic payroll courses)
- Assist in the design, implementation and promotion of Enterprise Learning Training Programs for associates and clients
- In consultation with HR and BU Managers develop and deliver role specific training pathways for Service & Implementation Associates
- Explore new and innovative methodologies for training delivery of training and development
- Develop and facilitate workshops and learning programs to support clients and associates' requirements
- Participate in and contribute to local and global Learning Projects to support strategic goals and objectives
- Liaison with Business Units and Subject matter Experts (SME) to support ADP training requirements
- Perform training administration tasks as required to support Clients and Associates learning strategies and promote training opportunities
- Assist in recording and producing reports of Associate & Client training activity
- Assist in the organization and facilitation of pilot programs
- Determine the best instructional delivery approach for training using a range of software products to support or enhance the learning where appropriate
- Liaise with business stakeholders and Subject Matter Experts to ensure all materials are reviewed and signed off before release
Experience
- Minimum 3 years previous training experience
- Proven proficiency in design and execution of Performance Consulting Analysis
- Well-developed facilitation skills, including virtual delivery
- Experience in designing and developing (technical and non-technical) learning experiences and associated supporting documentation such as Training Guides
- Experience in managing a learning initiative/project end to end
Certifications / Qualifications
- Certificate IV in Workplace Training and Assessment - essential
- Tertiary qualification within a relevant field (Human Resources, Education, etc.) - ideal, not essential
Enterprise Learning Consultant employer: ADP
ADP is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for a Client Success Manager to thrive. With a strong commitment to employee growth, ADP offers ongoing learning opportunities and encourages innovation, ensuring that team members can develop their skills while contributing to meaningful client relationships. Located in a vibrant area, employees benefit from a supportive environment that values diversity and ethical practices, making every day at ADP rewarding and fulfilling.
