At a Glance
- Tasks: Lead ADP ANZ's transformation agenda and redefine service delivery for clients.
- Company: Join a leading payroll solutions provider committed to innovation and client success.
- Benefits: Enjoy hybrid working, competitive salary, and a focus on diversity and inclusion.
- Other info: Opportunity to influence at the executive level and support long-term growth.
- Why this job: Shape the future of operational excellence and drive impactful change in a dynamic environment.
- Qualifications: Proven experience in transformation leadership and strong technology background.
The predicted salary is between 135000 - 165000 $ per year.
Lead ADP ANZ's operational transformation agenda and help shape the future of how we deliver value to clients. You will be responsible for leading ADP ANZ's transformation agenda, redefining service delivery while preserving the trust, loyalty, and long-standing relationships we have built with our clients. This role will play a pivotal part in guiding ADP ANZ through the transition from legacy products to next-generation solutions, ensuring service excellence, client confidence, and brand equity remain strong throughout the journey.
You will apply leading practices in GenAI, automation, and transformation to strengthen organisational capability, accelerate innovation, and unlock new ways to delivering value. Working closely with the General Manager, ANZ & Japan and the Senior Leadership Team, you will build strategic partnerships across the organisation, align diverse stakeholders around a shared transformation vision, and drive large-scale operational change that strengthens client retention, enhances customer outcomes, and supports long-term growth. This role is based in our Cremorne Head Office. We offer hybrid working (3 days office/2 days remote).
About You
We are seeking an accomplished transformation leader with a strong technology and GenAI background, proven experience delivering large-scale operational change, and the ability to influence at the executive level. This is a rare opportunity to help ADP ANZ navigate its next chapter, balancing today's business priorities with tomorrow's opportunities while positioning the organisation for sustained success.
ADP is an Equal Employment Opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We are committed to building a workplace that reflects the diversity of the communities we serve and encourage applications from Aboriginal and Torres Strait Islander people. ADP encourages you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
Director, ANZ Operational Transformation in Melbourne employer: ADP Australia and New Zealand
ADP is an exceptional employer that fosters a culture of equity, inclusion, and belonging, making it a great place for an Implementation Manager to thrive. With a state-of-the-art office in Cremorne and a commitment to employee growth through leadership programs and diverse employee-led groups, you will have the opportunity to unlock your potential while enjoying generous benefits and a focus on well-being. Join us to be part of a team that values your unique perspective and supports your career advancement in a flexible hybrid working environment.
Contact Details:
ADP Australia and New Zealand Recruitment Team
