At a Glance
- Tasks: Be the friendly face of our clinic, handling reception and patient support.
- Company: Join Adora Fertility, a leader in affordable fertility treatment across Australia.
- Benefits: Enjoy birthday leave, paid parental leave, and discounts on fertility services.
- Other info: We celebrate diversity and offer a supportive, inclusive workplace.
- Why this job: Make a real difference in patients' lives while growing your career in healthcare.
- Qualifications: Experience in a medical setting and a passion for exceptional patient care.
The predicted salary is between 47250 - 57750 $ per year.
Adora Fertility is one of Australia’s leading providers of high-quality fertility treatment. We are a private clinic committed to high quality, specialist-led fertility treatment without the premium costs. Our range of fertility treatment options are now available through our network of clinics in NSW, VIC, QLD and WA. Our focus on providing high-quality fertility treatment at a fraction of the cost remains our mission today.
Our highly skilled team consists of Fertility Specialists, GPs, nurses, scientists, embryologists and patient support staff who have all been carefully selected to guide our patients with passion and care.
Join a safe & inclusive workplace that emphasises its employee's wellbeing and development:
- Access to our Employee Assistance Program and free counselling sessions
- Discounts on our Adora fertility services
- Birthday leave
- Paid parental leave allowance - 10 weeks
- Employee discounts platform, Adora Perks
- Novated leasing
- Local social activities
- Employee awards
About this Role:
An opportunity exists for an enthusiastic individual to join our innovative patient services administration team in Surry Hills on a permanent full-time basis. As first point of contact for our patients, we are seeking a special individual with genuine warmth, attentiveness, and positivity. The role will be a mix of reception, administrative tasks such as billing and scheduling, support for our team of specialists, GPs, nurses and embryologists, and very importantly, support for our patients.
Our commitment to quality and safety is our highest priority. As a Category B healthcare worker, vaccinations for influenza and COVID-19 are strongly recommended.
The successful applicant will have the following knowledge and experience:
- Previous demonstrated work experience in a medical or specialist environment
- Knowledge of Genie, Medicare and Private Health Fund billing (desirable)
- A vibrant and professional attitude focused on exceptional patient care and continuous improvement in both self and the workplace
- Willingness to learn and grow with the business
- Excellent verbal and written communication skills
- Ability to multi-task and prioritise
To succeed in this role, you will bring a strong professional customer service skill set and a desire to help customers, including team members, within Adora Fertility NSW. You will have a high level of enthusiasm and initiative but be able to use your resilience and expertise to help new and existing patients navigate the path to commencing fertility treatment. Full training will be provided to the successful candidate.
Adora is an equal opportunity employer, and celebrates the unique perspectives, lived experiences and talents of a diverse workforce. We are committed to creating a culture based upon fairness, equity and inclusion, and believe this is fundamental to engaging and connecting with our teams, patients and community. We welcome applications from people of all backgrounds, abilities, and identities and encourage candidates with disabilities or specific needs to let us know whether you require adjustments during the recruitment process.
Our core values of Social Responsibility, Integrity, Empathy, Teamwork, Respect and Excellence guide our actions every day. If you share those values and want to contribute to a team that embraces these principles, we invite you to submit your application today.
Medical Receptionist in Sydney employer: Adora Fertility Pty
Adora Fertility Pty is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for those looking to grow in the HR and compliance fields. With locations in Taringa and Surry Hills, employees benefit from a vibrant environment that fosters professional development and offers opportunities to engage with leaders across the organisation. The company is committed to quality and safety, ensuring that every team member plays a vital role in delivering meaningful outcomes in the healthcare sector.
