Team Leader in Melbourne

Join to apply for the Team Leader role at Administrative Review Tribunal. Looking for a new challenge to start the New Year? Experienced in leading a high performing team? If so, this could be the perfect role for you!

The Administrative Review Tribunal (ART) is seeking applications for multiple APS6 Team Leaders to support the User Services section. These ongoing, full-time hybrid positions can be based in Adelaide, Canberra, Hobart or Melbourne.

As a Team Leader, you will play a critical role in the leadership structure, supporting executive leaders to deliver high quality services. You will provide leadership and direction to an operational team, including:

• Coordinating and managing workflows
• Motivation and coaching staff
• Influencing performance and managing outcomes
• Ensuring services provided to the ART's users, members and registrars are effective and efficient

Reporting to an Assistant Director Operations (EL1), the User Services Section is responsible for delivering first level contact services to the Tribunal's users, including:

• Managing incoming email and mail correspondence
• Handling telephone calls
• Responding to in-person enquiries at the Tribunal's registries

About you: You will be dedicated, operationally focussed with strong leadership skills. You will have excellent communication skills with the ability to clearly translate information to help staff understand how the organisation's vision is being translated into operational outcomes.

To be successful you will have:

• Well‐developed leadership skills including the ability to think strategically, manage team and individual performance, develop capability and capacity and drive change.
• Well‐developed organisational skills, including the ability to organise workloads, workflows and resources to meet demanding and competing priorities.
• Highly developed interpersonal, influencing and negotiation skills, including the ability to cultivate productive working relationships with a broad range of internal stakeholders, and the ability to deal effectively with the ART's diverse users.
• Excellent analytical and technical skills, including the ability to provide expert advice on complex issues to internal and external stakeholders ensuring advice is consistent with legislation, policies and procedures.
• Highly developed written and verbal communication skills, including the ability to target communications to a variety of audiences and explain complex concepts simply and clearly.

All employees are required to undertake an Australian Federal Police Check and a Health Assessment. Tertiary qualifications OR relevant experience in a similar work environment OR subject matter expertise related to one or more of the ART's jurisdictions.

About the Tribunal: The Administrative Review Tribunal plays a crucial role in the Australian legal landscape, providing a process for individuals and organisations to seek an independent review of administrative decisions made under a wide range of Commonwealth laws. We believe in providing our employees with a work environment that is supportive and rewarding. Our culture is one that welcomes all and we embrace flexibility and diversity. We believe our people are our most valuable asset and we work to support the skills, knowledge and capability of our staff.

What we offer: We believe the little extras can make a big difference in supporting your success and some of our great incentives include:

• Flexible working options, including flexi‐time and remote working to support you with your commitments outside of work.
• Competitive salary including generous superannuation employer contribution of 15.4%
• Salary packaging options
• Access to holistic health and wellbeing programs including Fitness Passport which provides discount to 350+ gyms, free annual influenza vaccinations and free eye tests.
• Generous leave allowances including Christmas to New Year office closure with no deduction from your leave balance.
• Employee Assistance Program for you and your family
• Positive and inclusive culture.

How to apply: To be considered, all applications must be submitted online via the Career Opportunities page. Please submit a CV (of no more than 4 pages) and cover letter (of no more than 3 pages) addressing all the required capabilities as detailed in the Position Description.

Applications close: Monday 19 January 2026 at 11:45 pm (AEDT)

Contact: Tel: 02 9276 5435. Please contact the Talent team on (02) 9276 5443 or recruitment@art.gov.au should you require assistance with accessing our website or with lodging your application.

The Administrative Review Tribunal is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We encourage and welcome applications from people with disability, Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds, all genders, LGBTQI+ community and mature age people.