At a Glance
- Tasks: Lead a vibrant fitness club, driving sales and creating an awesome member experience.
- Company: Join a dynamic fitness community with a focus on growth and support.
- Benefits: Base salary, uncapped commissions, training, and career development opportunities.
- Other info: Flexible hours with a supportive management team and clear performance expectations.
- Why this job: Make a real impact in people's lives while building a thriving club culture.
- Qualifications: Sales and customer service experience, leadership skills, and a passion for fitness.
The predicted salary is between 49500 - 60500 $ per year.
Are you an experienced sales and customer service professional, a natural leader who knows how to build relationships, drive results and create a great club culture? We are looking for ambitious and motivated Club Managers to take ownership of the club's sales, team performance, day-to-day operations and member experience. You'll work closely with the Regional Manager and wider team to drive membership growth, support your staff and create a welcoming, energetic and high-performing fitness community.
ABOUT THE ROLE
This is a hands-on leadership role combining sales, team leadership, member experience and club operations. Your responsibilities will include:
- Lead the day-to-day operations of the club, ensuring a clean, welcoming, safe and professional environment
- Drive lead generation, outreach, appointment bookings, walk-ins, club tours and membership enquiries
- Manage the sales pipeline and convert enquiries and appointments into new memberships
- Monitor and achieve monthly sales, membership and performance KPIs
- Lead, coach and support the team's performance
- Build strong relationships with members and create a welcoming, inclusive club community
- Support local marketing, events and community initiatives to grow club awareness
- Complete administrative duties and maintain accurate member records using club systems and databases
WHAT WE'RE LOOKING FOR
We're looking for someone who is proactive, organised, people-focused and comfortable being accountable for results. Ideally, you'll bring:
- Proven experience across sales, customer service and leadership, with management or team-leading experience highly regarded
- A proven track record of working towards and achieving sales targets and KPIs
- Confidence communicating with new people and building strong relationships
- Excellent organisation, follow-up and time-management skills
- The ability to lead, motivate and develop a team
- Genuine passion for health, fitness and helping people
- Positive, energetic and team-first attitude
- Willingness to learn, grow and openly receive feedback
- Previous fitness industry experience is highly regarded but not essential.
We're looking for someone with the right combination of sales ability, leadership, accountability and attitude.
WHAT WE OFFER
- Base salary plus superannuation
- Uncapped commissions and bonuses that reward strong sales performance
- Support and training from an experienced management team
- Access to a wider network of Anytime Fitness staff and club owners with career development opportunities
- Clear KPIs and performance expectations
The club's staffed hours are: Monday–Thursday: 10:30am–7:00pm, Friday: 9:30am–6:00pm, Saturday: 9:00am–2:00pm. This is a full-time position 38 hours per week and requires flexibility across mornings, evenings and Saturdays as part of the club's staffed hours.
QUALIFICATIONS & REQUIREMENTS
- Previous sales or customer service experience
- Management, leadership or team-leading experience
- Current First Aid & CPR certification
- Working with Children Check
- Full Australian working rights
Club Manager in Melton employer: Adla Fitness Pty Ltd
At Anytime Fitness Tarneit, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. As a Club Manager, you'll enjoy competitive base salary plus superannuation, uncapped commissions, and comprehensive training from an experienced management team, all while being part of a dynamic fitness community dedicated to member satisfaction and team success. With clear KPIs and ample opportunities for career development within our extensive network, this role offers a fulfilling path for those passionate about health and fitness.
