Payrate: $60.00 - $65.00/hr.
Summary
The main function of a Service Engineer is to design, develop, implement, test, and maintain business and computer applications software or specialized utility programs, including mainframe and client/server applications, and major enhancement of existing systems. This role will contribute to managing release notes for external Office releases, performing the pre-Patch Tuesday task list, and managing Mac and iOS Office releases, with time split roughly evenly across the three areas.
Responsibilities
- Fine-tune and improve a variety of sophisticated software implementation projects.
- Gather and analyze system requirements, document specifications, and develop software solutions to meet client needs and data.
- Analyze and review enhancement requests and specifications.
- Implement system software and customize to client requirements.
- Prepare detailed software specifications and test plans.
- Code new programs to client’s specifications and create test data for testing.
- Modify existing programs to new standards and conduct unit testing of developed programs.
- Create migration packages for system testing, user testing, and implementation.
- Provide quality assurance reviews.
- Perform post-implementation validation of software and resolve any bugs found during testing.
Pay Transparency
The typical base pay for this role across the U.S. is: $60.00 - $65.00/hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages.
Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus.
- medical, dental, and vision benefits
- health savings accounts with qualified medical plan enrollment
- 10 paid days off
- 3 days paid bereavement leave
- 401(k) plan participation with employer match
- life and disability insurance
- commuter benefits
- dependent care flexible spending account
- accident insurance
- critical illness insurance
- hospital indemnity insurance
- accommodations and reimbursement for work travel
- discretionary performance or recognition bonus
- Sick leave and mobile phone reimbursement provided based on state or local law.
Qualifications
- Bachelor's degree in a technical field such as computer science, computer engineering, or related field required.
- 5-7 years experience required.
- A solid foundation in computer science, with strong competencies in data structures, algorithms, and software design.
- Large systems software design and development experience.
- Experience performing in-depth troubleshooting and unit testing with both new and legacy production systems.
- Experience in programming and experience with problem diagnosis and resolution.
Skills
- 5 years of experience in Release Management.
- Team Communication.
- Technical writing.
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