At a Glance
- Tasks: Lead the CX team and enhance customer experiences through data-driven insights.
- Company: Adflex Marketing, a dynamic company focused on impactful customer experiences.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a passionate team dedicated to improving campaign outcomes.
- Why this job: Make a real difference in customer experience while collaborating with charity partners.
- Qualifications: Experience in customer experience management and strong analytical skills.
The predicted salary is between 82800 - 101200 $ per year.
Adflex Marketing is seeking an experienced Customer Experience Manager to lead the day-to-day CX function, guide the CX team, and coordinate with charity partners and subcontracted Marketing Company partners to ensure consistently high service across campaigns.
You will leverage customer data, feedback and reporting to spot trends, boost field performance, and implement initiatives that improve customer experience and campaign outcomes.
CX Leader: Data-Driven Experience Manager – Hybrid in Melbourne employer: Adflex Marketing Pty
Adflex Marketing is an exceptional employer that prioritises a collaborative and innovative work culture, where your contributions directly impact customer experiences and campaign success. Located in a vibrant area, we offer flexible hybrid working arrangements, comprehensive professional development opportunities, and a commitment to social responsibility through our partnerships with charity organisations. Join us to be part of a team that values your insights and fosters growth in a meaningful way.
