Support Partner - Help Older Australians Stay Independent (Hybrid Role)
South Melbourne | Full Time | 3 days in office
If you enjoy helping people feel confident, supported, and in control of their lives - this could be a really great fit.
We're looking for someone who genuinely cares about people, communicates well, and wants a role where they can make a real difference (without burnout or unrealistic expectations).
Whether you've been a Care Manager, Case Manager, or Coordinator, if you understand Home Care Packages, particularly Self Managed, and like building relationships - we'd love to hear from you.
What makes this role different
- A supportive, easy-going team that actually helps each other out
- Hybrid setup so you get balance between home and office
- A role focused on guiding and supporting - not rushing through visits
- Real career growth as the team continues to expand
- Extra perks like your birthday off + a YOLO Day (yes, really)
What you'll be doing
- Supporting older Australians to stay independent at home
- Working with customers and families to build simple, practical care plans
- Helping people understand and use their Home Care Package funding
- Running Telehealth check-ins, reviews, and support callsKeeping things organised, compliant, and running smoothly behind the scenes
What we're looking for
- Around 1+ year experience in aged care (Care Manager, Case Manager, Coordinator or similar)
- A good understanding of Home Care Packages
- Comfortable using systems and typing while talking on calls
- Someone calm, organised, and easy to talk to
- Most importantly - someone who genuinely cares about helping people
Why this role matters
This isn't just admin or ticking boxes - you'll be helping people stay in their homes, maintain independence, and feel more in control of their lives.
It's meaningful work, with a team that actually values what you do.
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Support Partner / Care Manager in Melbourne employer: Adelaide Mason
Join a compassionate team in South Melbourne dedicated to empowering older Australians to maintain their independence. With a hybrid work model, supportive colleagues, and a focus on meaningful relationships rather than rushed visits, this role offers real career growth and unique perks like a birthday off and a YOLO Day. If you’re passionate about making a difference in people’s lives while enjoying a balanced work environment, this is the perfect opportunity for you.
