Information Technology Support Engineer

Information Technology Support Engineer

Full-Time 81000 - 99000 $ / year (est.) On-site
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At a Glance

  • Tasks: Bridge customer needs with tech solutions and provide top-notch support.
  • Company: Join a leading firm in the energy sector with a focus on innovation.
  • Benefits: Full-time role with competitive salary and opportunities for growth.
  • Other info: Dynamic team environment with a chance to work on impactful projects.
  • Why this job: Make a real difference by optimising software and supporting exciting projects.
  • Qualifications: Degree in IT or related field with 5+ years of experience preferred.

The predicted salary is between 81000 - 99000 $ per year.

We are seeking a IT Support Engineer to bridge customer requirements with software solutions.

You will provide technical expertise, optimize software usage, support implementations, and collaborate with development teams in an agile environment.

Key Responsibilities

  • Understand customer needs and translate them into technical solutions.
  • Provide technical support, software testing, and customer training.
  • Assist in technical sales, tendering, and solution development.
  • Create technical documentation and ensure seamless data integration.
  • Work closely with product teams to deliver and implement solutions.
  • Support project phases from design to execution using Agile/Scrum or Waterfall.

Qualifications & Skills

  • Degree in Electrical/Software Engineering, IT, or related field.
  • 5+ years of experience (preferably in the energy industry).
  • Expertise in Microsoft SQL Server, C#, and software configuration.
  • Familiarity with SQL queries, Python, data modeling, and analytics is a plus.
  • Strong communication and customer relationship skills.
  • Experience with Agile/Scrum, Waterfall, and tools like JIRA, MS Project.

Note: Looking for someone who has worked with electrical or utility companies.

Ready to set off on an incredible career adventure? Take the leap and have a confidential discussion; please email me at Rizwan. Mohammed@adecco. com. au.

To submit your application, please press APPLY NOW.

  • Seniority Level
  • Mid-Senior level
  • Employment Type
  • Full-time
  • Job Function
  • Customer Service, Information Technology, and Engineering
  • Industries
  • Information Services, Industrial Machinery Manufacturing, and Manufacturing

Information Technology Support Engineer employer: Adecco

Join a well-established Australian organisation in Mount Gravatt, QLD, where you will thrive in a dynamic work culture that values strategic thinking and innovation. As a Finance Lead, you will have the opportunity to make a significant impact by shaping financial strategies and processes while enjoying a supportive environment that fosters professional growth and development. With a focus on collaboration and leadership, this role offers a unique chance to contribute to the organisation's evolution during an exciting phase of growth.

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Contact Details:

Adecco Recruitment Team

We think you need these skills to ace Information Technology Support Engineer

Technical Support
Software Testing
Customer Training
Technical Documentation
Data Integration
Agile/Scrum
Waterfall