Elevara Solutions is a Tamworth-based agency helping local and regional businesses look professional and run smoothly. We offer social media management and content creation, basic website design, admin support and virtual reception.
Our clients range from trades and automotive businesses to hospitality and manufacturing plus more. We're a small, close-knit team that is growing quickly, and social media content is at the heart of where we're heading.
ABOUT ELEVARA SOLUTIONS
Elevara Solutions is a Tamworth-based agency helping local and regional businesses look professional and run smoothly. We offer social media management and content creation, basic website design, admin support and virtual reception.
Our clients range from trades and automotive businesses to hospitality and manufacturing plus more. We're a small, close-knit team that is growing quickly, and social media content is at the heart of where we're heading.
PURPOSE OF THE ROLE
The Social Media Assistant owns the day-to-day social media delivery for Elevara's clients — planning, creating, scheduling and reporting on content across their platforms. This role will provide client's a dedicated person to capture content and handle their social media.
KEY RESPONSIBILITIES
Content planning and strategy
- Build monthly content calendars for each client, aligned to their goals, brand and key dates
- Research trends, competitors and platform changes, and bring fresh ideas to clients and the team
- Contribute to client strategy sessions and content direction
Content creation
- Plan and run photo and video content shoots at client sites, including shot lists and on-site direction
- Edit photos and short-form video (Reels, TikToks, Stories) to a professional standard
- Design graphics and carousels using Canva or similar tools, following each client's brand guidelines
- Write engaging, on-brand captions, hashtags and calls to action
Publishing and community management
- Schedule and publish content across Facebook, Instagram, LinkedIn, TikTok and Google Business Profile
- Monitor and respond to comments and messages within agreed timeframes, escalating where needed
- Keep each client's profiles accurate and up to date
Reporting and client communication
- Prepare monthly performance reports showing reach, engagement, follower growth and key wins
- Send content for client approval and manage feedback and revisions
- Act as the day-to-day contact for assigned clients' social media
Admin and internal processes
- Track tasks and time accurately in Elevara's project and time-tracking systems
- Organise and file client content assets in shared drives
- Follow and help improve Elevara's client processes, policies and templates
- Support the wider team with other reasonable duties as required
SKILLS, EXPERIENCE AND ATTRIBUTES
Essential
- Experience managing social media for a business, agency or brand (paid or substantial personal/freelance work)
- Experience capturing content for clients.
- Strong eye for visual content, with photography and short-form video skills
- Confident with Canva and a video editing app such as CapCut or Adobe Premiere Rush
- Excellent written communication, spelling and grammar
- Working knowledge of Meta Business Suite and the major social platforms
- Strong organisation and time management across multiple clients and deadlines
- Current driver's licence and reliable vehicle for travel to shoots
Desirable
- Qualification in marketing, communications, digital media or similar
- Experience with paid social advertising (Meta Ads)
- Experience with Adobe Lightroom or Photoshop
- Familiarity with Asana, Microsoft 365 or similar workplace tools
- Knowledge of the Tamworth and New England business community
Personal attributes
- Creative, curious and always looking for new content ideas
- Comfortable directing people on camera, from tradies to café owners
- Reliable, self-motivated and proactive
- Takes feedback well and genuinely cares about client results
- A positive team player who fits a small, growing business
We would also be open to speaking with candidates that would be looking for a part time working arrangement, minimum of 25 hours per week.
