At a Glance
- Tasks: Lead a dynamic sales team to convert rental enquiries into orders and drive revenue growth.
- Company: Join Adaptalift, an Aussie-owned leader in materials handling and equipment solutions.
- Benefits: Enjoy leadership opportunities, discounts, wellbeing support, and a supportive team environment.
- Other info: Great career growth potential with a strong national presence.
- Why this job: Make a real impact by coaching a team and enhancing customer experiences.
- Qualifications: Experience in sales leadership or customer service in fast-paced environments is essential.
The predicted salary is between 75600 - 92400 $ per year.
Lead a busy internal sales team converting rental enquiries into orders. Drive quote follow-up, account reactivation and rental revenue growth. Rental, hire, equipment sales background ideal | Springvale location.
About Adaptalift: Adaptalift Group is an Australian owned and operated business, providing materials handling, access and equipment solutions to customers across Australia. With a national footprint, strong customer partnerships and a focus on safety, service and long-term growth, we offer genuine opportunities for our people to develop their careers.
About The Role: This is a hands-on leadership role for someone who knows how to create momentum in a busy sales environment. Reporting to the General Manager - Rentals, the Internal Sales Lead - Rentals will lead and develop our Internal Sales and Rental Sales Coordination team, helping them respond quickly to customer enquiries, qualify needs, follow up quotes and convert more rental opportunities into orders.
You will work closely with External Sales, Rental Operations, Transport, Customer Solutions and Branch Managers to make sure customer opportunities are followed through and converted orders are handed over clearly and accurately. This role would suit someone from internal sales, rental sales, equipment hire, equipment sales, customer service leadership, call centre sales or another fast-paced customer contact environment where urgency, follow-up and accountability matter.
In an average week in the life of this role, you might:
- Lead and support the Internal Sales and Rental Sales Coordination team to respond to enquiries with urgency and a strong “can do” attitude.
- Coach the team to ask better questions, understand customer needs and recommend the right rental solution.
- Review call activity, quote activity, won/lost outcomes and lead follow-up to identify coaching opportunities and process improvements.
To be successful, you will bring:
- Experience leading, supervising or coaching an internal sales, rental, customer service or sales coordination team.
- Strong sales and customer service skills, with the confidence to coach others on questioning, follow-up and closing.
- The ability to create structure, energy and accountability across a fast-moving team.
Most importantly, you will bring a sales mindset, strong people leadership and the ability to help a team move from “sending quotes” to actively winning work.
What’s in it for you:
- Leadership role within Adaptalift’s growing Rentals business.
- Opportunity to coach and develop a customer-facing sales and coordination team.
- Play a key role in improving rental enquiry response, quote conversion and customer experience.
- Work closely with Internal Sales, Rental Coordination, External Sales, Operations and Transport teams.
- Build your career with an Australian owned and operated business with a strong national footprint.
- Supportive manager and team environment.
- Retail, fuel and grocery discounts.
- Wellbeing support and employee milestone celebrations.
Internal Sales Lead in Melbourne employer: Adaptalift Group
Adaptalift Group is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where innovation and teamwork thrive. Located in the beautiful Central Coast and Newcastle region, employees enjoy a supportive environment with opportunities for professional advancement, competitive benefits, and the chance to make a meaningful impact in the construction and earthmoving industries.
