At a Glance
- Tasks: Coordinate bookings and support our valuation team in a dynamic environment.
- Company: Join Acumentis, Australia's leading independent property valuation firm.
- Benefits: Enjoy hybrid work, birthday leave, and career development opportunities.
- Other info: Inclusive culture with mentoring and pathways for career growth.
- Why this job: Be part of a supportive team making a real impact in property valuation.
- Qualifications: Experience in admin roles; strong communication and organisational skills required.
The predicted salary is between 47250 - 57750 $ per year.
Introduction
About the Company
Acumentis is Australia's only independent ASX-listed property valuation and advisory firm.
With 350+ team members across 45 locations, we combine national scale with local support and a strong focus on service, inclusion and professional development.
Description
About the Role
Based in Tamworth, you'll provide booking and administrative support to our valuation team, acting as the local point of contact for scheduling, job allocation, and client communication.
You'll work closely with valuers across the region to coordinate appointments and manage workflow, helping ensure smooth day-to-day operations and a great experience for clients and internal teams alike.
Key Responsibilities
- Schedule valuation appointments by phone, speaking directly with access providers, tenants, agents, and clients.
- Manage inbound booking enquiries and allocate jobs efficiently.
- Coordinate valuer schedules to meet client turnaround times and service expectations.
- Communicate updates on access issues, delays, and required documents.
- Maintain accurate records in valuation systems.
- Work collaboratively with valuers, directors and the broader administration team to ensure smooth scheduling and workflow management.
Skills and Experiences
- Desired Skills
- Experience in an administrative or coordination role; call centre, finance, real estate or property valuation experience highly regarded.
- Conflict-resolution capability and a process-driven mindset.
- Quick learner with confidence using new systems and software.
- Commitment to going above and beyond in service delivery.
Essential Skills
- Excellent customer service and communication skills, both written and verbal.
- Strong organisational skills with the ability to manage competing priorities and meet deadlines.
- Problem-solving skills, initiative, and self-motivation, with the ability to work independently and collaboratively.
- Ability to understand client needs, manage expectations, and handle confidential information with professionalism.
- Proficiency in Microsoft Office, including multi-calendar management.
- Culture
People enjoy working at Acumentis because the team is connected, supportive and focused on doing high-quality work for clients.
We value inclusion, accountability and development, and we back our people with mentoring and career pathways across the business.
Benefits
- Hybrid work with consistent work-from-home days
- Paid day off each year for your birthday
- Career development and mentoring pathways
- National team with cross-functional support
- ASX-listed business with stable national presence
- Police clearance paid for by the business
Acumentis embraces and values the diversity of culture, working arrangements, sexual orientation and gender identity to ensure our workforce is representative of the community that we work within.
We promote a workplace that actively seeks to include and welcome the unique contributions of all people.
We embrace and celebrate the value of Indigenous people, their skills and their contribution to our organisation.
Booking Coordinator | Tamworth employer: Acumentis
Acumentis ESG is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Brisbane. With a strong commitment to employee growth, we provide ample opportunities for professional development and advancement, ensuring our team members are equipped to tackle the evolving challenges of climate disclosure. Our focus on meaningful work, combined with a supportive environment, makes Acumentis ESG a rewarding place to build your career.
