Strategic Customer Success Lead — AU & NZ Higher Ed in Gold Coast

Strategic Customer Success Lead — AU & NZ Higher Ed in Gold Coast

Gold Coast Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Build relationships with university partners and help them maximise value from our products.
  • Company: Acuity Insights, a leader in educational data and insights.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on innovation and collaboration.
  • Why this job: Make a real difference in higher education across Australia and New Zealand.
  • Qualifications: Experience in customer success and strong relationship-building skills.

The predicted salary is between 49500 - 60500 $ per year.

Acuity Insights is seeking a Customer Success professional to own and grow a portfolio of university partners across Australia and New Zealand.

You'll build trusted relationships from frontline contacts to senior leaders, helping partners realise value from Acuity's products, data, and insights.

You'll also extend your impact by strengthening the regional presence and guiding cross‐functional collaboration.

Strategic Customer Success Lead — AU & NZ Higher Ed in Gold Coast employer: Acuity Insights

Acuity Insights is an exceptional employer that fosters a culture of autonomy and collaboration, making it an ideal place for a Strategic Customer Success Manager. With a focus on meaningful engagement and professional growth, employees benefit from the opportunity to build strong relationships with university partners across Australia and New Zealand while contributing to impactful educational outcomes. The remote work flexibility combined with regular in-person interactions ensures a dynamic and supportive work environment that values innovation and personal development.

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Contact Details:

Acuity Insights Recruitment Team

We think you need these skills to ace Strategic Customer Success Lead — AU & NZ Higher Ed in Gold Coast

Customer Relationship Management
Stakeholder Engagement
Cross-Functional Collaboration
Strategic Thinking
Communication Skills
Problem-Solving Skills
Data Analysis