At a Glance
- Tasks: Manage student enquiries, enrolments, and support trainers in a dynamic environment.
- Company: Join ACTA Group, a friendly and established training organisation on the Gold Coast.
- Benefits: Enjoy a supportive team, opportunities for growth, and a convenient location.
- Other info: Training provided; previous admin experience is a plus!
- Why this job: Be part of a team that makes a real difference in students' lives.
- Qualifications: Strong organisational skills and a proactive attitude are key.
The predicted salary is between 45000 - 55000 $ per year.
Are you organised, proactive and great with people? ACTA Group is looking for a friendly and reliable Administration Officer to join our Burleigh Heads team! We’re an established Registered Training Organisation delivering nationally recognised training across Queensland, NSW and Victoria. You’ll play an important role in keeping our training operations running smoothly, supporting students, trainers and the wider ACTA team.
What You’ll Be Doing
- Managing student enquiries, enrolments and course bookings.
- Maintaining accurate student records and documentation.
- Processing course confirmations, attendance and certification.
- Supporting trainers and training coordinators with daily administration.
- Managing student communications and following up outstanding requirements.
- Ensuring administrative tasks are completed accurately and on time.
What We’re Looking For
- Strong organisational skills and attention to detail.
- Excellent communication and customer service skills.
- Confidence managing multiple tasks and deadlines.
- A proactive attitude and ability to work independently.
- Good computer skills, including Microsoft Office.
- A positive, reliable and team-focused approach.
- Previous administration experience is highly regarded.
- RTO experience is a bonus, but not essential.
- Training and support will be provided to the right person.
Why Join ACTA?
- Friendly, supportive team environment.
- Established and growing training organisation.
- Varied role with opportunities to learn and develop.
- Convenient Burleigh Heads location.
RTO Administrator Officer employer: ACTA Group
ACTA Group is an excellent employer, offering a friendly and supportive team environment in the beautiful Burleigh Heads area. With a focus on employee growth and development, you'll have the opportunity to learn and advance within an established and growing training organisation, all while contributing to meaningful educational outcomes for students across Queensland, NSW, and Victoria.
