The ACT Government is seeking a Service Delivery Officer to join the ICT Service Desk in Canberra. This full-time temporary role provides first-level ICT support to staff, handling calls, emails, troubleshooting, and incident logging.
On-site field support is required on a rotational basis, with opportunities for permanency and flexible/hybrid work. You will contribute to service outcomes within KPI targets, communicate effectively, and support staff with ICT issues while pursuing professional
ICT Service Desk Agent - First-Line Support (Hybrid) in Canberra employer: ACT
The ACT Audit Office is an exceptional employer that prioritises work-life balance and professional growth, offering flexible hybrid working arrangements to accommodate personal commitments. Employees benefit from comprehensive training, ongoing development opportunities, and support for professional memberships and study assistance, all within a collaborative and inclusive work culture that values diverse perspectives and integrity.
