Access Canberra invites applications for the fixed-term leadership role of Director over the Access Canberra Service Centres in Canberra. You will lead frontline service delivery across online, phone, email and face-to-face channels, ensuring high standards of customer service and operational excellence.
The successful candidate will manage ACT Government stakeholders, champion inclusion, and drive service improvements while coordinating multiple teams.
Director of Service Centre Excellence in Canberra employer: ACT
The ACT Audit Office is an exceptional employer that prioritises work-life balance and professional growth, offering flexible hybrid working arrangements to accommodate personal commitments. Employees benefit from comprehensive training, ongoing development opportunities, and support for professional memberships and study assistance, all within a collaborative and inclusive work culture that values diverse perspectives and integrity.
