At a Glance
- Tasks: Lead patient revenue operations and drive strategic improvements in a dynamic healthcare environment.
- Company: Canberra Health Services, dedicated to high-quality, person-centred care.
- Benefits: Competitive pay, salary packaging, flexible work, and access to onsite facilities.
- Other info: Join a diverse team committed to inclusivity and exceptional healthcare.
- Why this job: Make a real impact on healthcare finance and support community health outcomes.
- Qualifications: Experience in revenue management and strong leadership skills required.
The predicted salary is between 49500 - 60500 $ per year.
Competitive pay rates and excellent working conditions within a tertiary hospital. Salary Packaging with many options that provide full fringe benefits tax concessions. Flexible working conditions. Access to Employee Assistance Program. Access to onsite Physiotherapists. Access to onsite cafes, staff cafeteria, pharmacy and gift shop.
About the Role: The Director, Patient Accounts leads Canberra Health Services' patient revenue function and provides strategic and operational leadership across all patient revenue services. The Director oversees end-to-end revenue operations, including billing, invoicing, debt management, compliance and patient financial services, ensuring revenue processes are accurate, timely and aligned with Medicare, National Health Reform Agreement (NHRA) and legislative requirements. The role drives revenue performance through the development and implementation of revenue strategies, policies and business rules, while strengthening governance, assurance and internal control frameworks across the organisation.
As a key member of the Revenue and Financial Services leadership team, the Director provides expert advice to executives on revenue performance, regulatory changes, emerging risks and improvement opportunities. The role works collaboratively across clinical, operational and corporate areas to optimise revenue systems, support informed decision-making and enhance revenue outcomes across Canberra Health Services. This is an opportunity to lead a critical function that supports financial sustainability, influences organisation-wide outcomes and drives strategic and operational improvement across Canberra Health Services.
Note: This is a full-time permanent position. Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‑based health services, to the Australian Capital Territory (ACT) and surrounding region.
Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind
CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply. The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved.
Director Patient Accounts in Canberra employer: ACT Government
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