This is an exciting opportunity for an experienced Executive & Business Support Assistant to bring their warmth, initiative and organisational skills to Ache Group. You will work directly with our Managing Director and General Manager, and you will also look after the day-to-day running of the business.
We are a small team of fewer than 20 people, so this isn’t a traditional diary-and-inbox role. Without separate human resources, finance or marketing teams, our Executive & Business Support Assistant is the person who keeps Leadership organised, the office running, the team supported and the business moving forward. If you enjoy variety, like owning things from start to finish and want to see the difference your work makes, you will fit right in.
This is a full-time, office-based role, Monday to Friday, 8am to 5:30pm, in our renovated warehouse office in Glebe. There’s plenty of easy free street parking, and the metro station is just minutes away.
What you will be doing
On the ground day to day support, anticipating needs, making our load a little lighter with your enthusiastic & warm approach to work.
Assisting with ad hoc requests as they arise setting up morning tea or coffee runs
Providing Executive oversight across business and team functioning
Identifying & resolving internal issues if and when they arise
Assisting with internal and external growth plans
Preparing meeting agendas, taking minutes and following up actions until they’re closed
Running a weekly priorities meeting with the Managing Director and General Manager, and keeping a live action log
Preparing presentations, reports, proposals and correspondence to a high standard, in line with our branding
Running the office
Being the first point of contact for phone, email and visitors
Keeping the office professional, well stocked and ready each day
Managing suppliers, cleaners, deliveries, repairs and equipment
Business support
Finance administration: matching invoices to payments, processing supplier invoices, reimbursements, hire cars and fuel cards
Managing & coordinating travel for the team
People administration: onboarding and offboarding, staff records, registrations and accreditation reminders, and recruitment coordination
Customer satisfaction calls and 13-week follow-up calls with injured workers, and logging complaints for Leadership
Keeping our compliance, insurance, contract and asset registers up to date so nothing lapses
Managing SharePoint, templates and document control
Building our network of contractors and return to work coordinators in regional and interstate areas
Supporting business development, proposals, client events and gifts
Updating our website and LinkedIn, and helping plan social media content
Monthly reporting on performance and finances, and tracking the year’s projects
Organising team events, celebrations and our Christmas party
These areas will be brought in gradually as you settle in, with training and handovers for each one.
What we're looking for
Significant experience (2+ years) as an Executive Assistant supporting senior leaders in a fast-paced, deadline-driven environment
Exceptional organisational, time management and multitasking skills with the ability to prioritise and juggle competing demands
Excellent written and verbal communication skills, with a professional and personable approach
Strong computer literacy, including advanced proficiency in MS Office suite
Discretion and the ability to handle sensitive information with the utmost confidentiality
A proactive, adaptable and solutions-focused mindset
A vibrant approach with strong initiative, willingness and commitment to support and anticipate our needs.
What we offer
At Ache Group, we are committed to providing our team members with a supportive and rewarding work environment. You'll enjoy a competitive salary, generous leave entitlements, and opportunities for professional development.
About us
Ache Group is a boutique provider specialising in injury management consulting and return to work services. With a talented team of consultants across multiple disciplines, we partner with clients to support sustainable return to work and health outcomes.
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Executive and Business Support in Sydney employer: Ache Group
Ache Group is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive and rewarding work environment in a vibrant Glebe location. With competitive salaries, generous leave entitlements, and ample opportunities for professional development, our team thrives in a culture that values initiative, collaboration, and making a positive impact in the injury management landscape. Join us to be part of a dynamic team where your contributions are recognised and celebrated, and where every day brings new challenges and opportunities to excel.
