Security Officer - Brisbane Campus (Banyo)

About The Role

We are seeking security professionals to join the security team at a leading Australian university located in Banyo in Brisbane. This is a permanent Monday – Friday role, ideal for candidates who enjoy an active on shift and engaging with people in a customer‐focused environment. This role operates Monday to Friday only, offering excellent work‐life balance within a professional campus setting. It is a critical frontline role, requiring an individual who is alert, adaptable, and capable of communicating and responding effectively to incidents and emergencies.

Location: Banyo, Brisbane

Roster: Monday – Friday 13:30-22:30

Note: Also Hiring – Casual Security Officers.

Key Responsibilities

• Conduct foot patrols across campus facilities.
• Maintain a visible security presence and provide customer service support.
• Respond to incidents, alarms and requests for assistance in real time.
• Enforce ACESGroup and Campus policies and safety procedures.
• Liaise with students, staff, visitors and contractors.
• Notify and elevate all complaints, occurrences, incidents, emergencies in accordance with the ACU Escalation Procedure.
• Maintain accurate logs and incident reports.
• Communicate with site supervisors, clients, and emergency services as needed.
• Maintain a safe and secure environment for students, staff, visitors, stakeholders and contractors.
• Support critical incident and emergency responses and assist ACU and Security Operation teams with command, control, coordination and communication protocols.
• Coordinate and communicate with on‐ground personnel, ensuring clear and accurate information flow.
• Mail Room Services.
• Traffic & Carpark Management.
• Act as a Warden in accordance with the ACU Emergency Management Plans.

Qualifications & Requirements

• Unarmed Guard and Crowd Controller.
• QLD Security Licence.
• Valid First Aid & CPR certification.
• Ability to swim (On Campus pool response).
• Familiarity with radio and communication systems.
• Ability to remain calm under pressure and respond quickly to incidents.
• Basic level computer literacy and report‐writing skills.
• Basic level with Microsoft suite of products including Outlook, Word and Excel.
• Understanding of WH&S and the ability to identify & manage risks.

ACESGroup is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical and reference checks.