Acenda Life, part of Acenda Group, is seeking a Lead Case Consultant to provide technical expertise and coaching to a team of Claims Consultants, supporting customers during their time of need and delivering an exceptional customer experience.
Reporting to the Team Manager, you will manage complex claims, support performance monitoring, and contribute to reporting, process improvements, and strategic projects while upholding regulatory requirements.
#J-18808-Ljbffr
Senior Claims Coach - Life Insurance & Complex Claims in Melbourne employer: Acenda Life
At Resolution Life Australasia, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our commitment to employee growth is evident through our comprehensive career pathways, leading learning platforms, and health and wellbeing programs, all designed to support your personal and professional development. By joining our team in this pivotal Financial Crime Manager role, you'll not only contribute to shaping our future but also enjoy the unique advantage of working within a respected organisation that values purpose-driven impact and innovation.
