Senior Life Insurance Claims Coach & Lead in Melbourne

Senior Life Insurance Claims Coach & Lead in Melbourne

Melbourne Full-Time 82800 - 101200 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead and coach a team of Claims Consultants while managing complex life insurance claims.
  • Company: Acenda Life, a leader in the insurance industry focused on customer outcomes.
  • Benefits: Hybrid work environment, competitive salary, and opportunities for professional growth.
  • Other info: Join a dynamic team where your expertise will shape the future of claims management.
  • Why this job: Make a real difference by improving processes and supporting your team in delivering exceptional service.
  • Qualifications: Strong communication skills and regulatory knowledge in life insurance claims.

The predicted salary is between 82800 - 101200 $ per year.

Acenda Life is seeking a Lead Case Consultant to provide expert claims leadership and coaching to a team of Claims Consultants.

You will support complex claims, drive process improvements, and collaborate with stakeholders to deliver outstanding customer outcomes.

Reporting to the Team Manager, the role emphasizes regulatory knowledge, strong communication, and the ability to manage competing priorities in a hybrid work environment.

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Senior Life Insurance Claims Coach & Lead in Melbourne employer: Acenda Life Services Australia Pty Ltd

Acenda Life is an exceptional employer that fosters a dynamic work culture in Melbourne, where innovation meets tradition. With a strong focus on professional growth and local and global mobility, employees are empowered to drive meaningful transformation initiatives while enjoying a supportive environment that values collaboration and stakeholder engagement.

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Contact Details:

Acenda Life Services Australia Pty Ltd Recruitment Team

We think you need these skills to ace Senior Life Insurance Claims Coach & Lead in Melbourne

Claims Leadership
Coaching Skills
Regulatory Knowledge
Communication Skills
Process Improvement
Stakeholder Collaboration
Customer Service Orientation