At a Glance
- Tasks: Deliver top-notch customer service and assist with buying, selling, and loaning goods.
- Company: Aceben, a trusted pawnbroking business with over 100 years of experience.
- Benefits: Competitive salary, training provided, and clear pathways for career growth.
- Other info: Flexible work locations across Sydney with a dynamic team atmosphere.
- Why this job: Enjoy variety every day while learning valuable skills in a supportive environment.
- Qualifications: Customer service experience and a keen eye for detail are essential.
The predicted salary is between 47250 - 57750 $ per year.
Looking for a Role with Variety, Stability and Real Opportunity? Join the Aceben Team!
Do you enjoy helping people and working in a role where no two days are the same?
Are you someone who takes pride in accuracy, honesty and great customer service?
Do you like a challenge and learning something new?
If so, we would love to hear from you!
Aceben is one of Sydney's longest-running pawnbroking and second-hand businesses, with multiple locations across the city.
We provide a professional, supportive environment where you can learn valuable skills in customer service, negotiation, jewellery, electronics and lending.
Why Work With Us?
- Long-established, stable business – Over 100 years serving NSW customers
- Supportive team – You'll always have help when you need it
- Training provided – No pawnbroking experience needed
- Clear growth pathways – Opportunities to progress into senior roles for the right person
- Variety every day – Buying, selling, loans, valuations, customer service, stock management
- Safe, clean and professional stores
- Multi-store experience – Learn from different locations and teams
- What You'll Be Doing
- Deliver excellent customer service and build rapport
- Assist customers with buying, selling and loaning goods
- Accurately enter data and follow compliance procedures
- Assess and value items such as jewellery, electronics and tools (training provided)
- Keep the store presentable: pricing, tagging, organising stock
- Handle cash and valuables with honesty and care
- Support your team to achieve daily goals
- Maintain a neat and tidy appearance (Aceben shirts provided)
What We're Looking For
- At least 1 year customer service experience
- High attention to detail
- Punctual, reliable and able to work independently
- Energetic, motivated and willing to learn
- Comfortable working in a fast-paced environment
- Strong communication and problem-solving skills
- Honest, trustworthy and responsible
- Interest in jewellery, electronics or second‐hand goods is a bonus
- Previous pawnbroking, jewellery or cash‐handling experience is welcome but not essential
- Role Details
- Full time permanent position with six- months Probationnary period.
- 38 hours per week on average, rostered over over a four week roster cycle (152 hours).
- No Sunday trading required.
- Flexibility to work at Burwood, Parramatta, Blacktown, Penrith and City locations as required.
- Salary: Negotiable based on skills, experience and responsibilities, in accordance with the General Retail Industry Award.
- Competitive remuneration based on relevant skills and experience.
- Employment is subject to satisafatory identity verification and a National Police Check.
Ready to Join the Aceben Team?
Pawn Broken/ Buys and Loans Assistant in Parramatta employer: aceben
Aceben is an exceptional employer, offering a dynamic work environment where no two days are the same. With over 100 years of experience in the pawnbroking industry, we provide comprehensive training and clear pathways for career advancement, all within a supportive team culture. Our multiple locations across Sydney ensure a variety of experiences, making it an ideal place for those looking to grow their skills in customer service and beyond.