At a Glance
- Tasks: Help clients optimise their facilities and assets with innovative software solutions.
- Company: Join Accruent, a leader in unifying the built environment.
- Benefits: Enjoy competitive salary, professional growth, and a supportive team culture.
- Other info: Hybrid role based in Brisbane with opportunities for travel and personal development.
- Why this job: Make a real impact while working on diverse projects with cutting-edge technology.
- Qualifications: Experience in CMMS/EDMS software and strong communication skills are essential.
The predicted salary is between 90000 - 110000 $ per year.
Accruent is a leading provider of solutions for unifying the built environment — spanning real estate, physical and digital assets, and the integrated technology systems that connect and control them. Accruent continues to set new expectations for how organizations can use data to transform how they manage their facilities and assets.
As a forward-thinking technology company, we are focused on helping our customers use data, software and insight to make smarter decisions about the spaces, assets and systems they rely on. For our people, that means meaningful work, access to new challenges and the opportunity to keep developing personally and professionally.
Our Professional Services team plays a key role in helping customers get the best possible value from Accruent's solutions. This is an opportunity for an experienced consultant to work with a collaborative, highly capable team on diverse and interesting customer projects.
You will help clients understand their business needs, shape practical solutions and implement enterprise software that supports the way they manage their facilities, assets and operations. The work is varied, commercially meaningful and well suited to someone who enjoys problem solving, customer partnership and continuous learning.
As a Senior Consultant, you will bring experience, confidence and sound judgement to customer engagements. You will take the time to understand each customer's requirements and translate them into practical, effective product solutions using Accruent's enterprise software. You will become a trusted product expert, guiding customers on best practice, identifying opportunities for improvement and helping them achieve strong outcomes from their investment in Accruent.
This is a diverse role where no two projects are quite the same. You will partner with customers, Project Managers and other Consultants across both smaller engagements and larger implementation programs. Success in this role will come from strong communication, curiosity, commercial awareness and the ability to manage competing priorities with confidence.
You will be supported by a great team that values collaboration, accountability and sharing knowledge, while also having the autonomy expected of a senior professional. Much of this role will be Application configuration, however it will also involve data transformation and business analysis, including Customer Training and documentation. Many customers require on-site support, so travel and time at customer locations will be part of your responsibilities.
This position reports directly to the Manager, Professional Services and is a hybrid role with the local office located in Brisbane, Australia.
How you'll make a difference:
- Travel to our customer locations to deliver on-site training and consulting services for the Accruent product families.
- Successfully balance multiple projects and diverse assignments.
- Serve as a primary point of contact for our PS engaged customer base, supporting their enquiries and adhering to the Accruent policies and ways of working.
- Collaborate with the project team to understand objectives, collect requirements, configure the software application, test and train end users.
- Become a subject matter expert, providing a valuable resource of truth to support both Customer and the Accruent teams.
- Communicate complex concepts clearly and present confidently in professional settings.
- Work independently with strong self-motivation and a clear focus on customer delivery.
What we're looking for:
- Bachelor's degree in a related field (e.g., Information Systems, Computer Science, Business Administration) or equivalent work experience with implementing software technology.
- Consultant experience within the CMMS or EDMS software space.
- Excellent communication, analytical, facilitation and consulting skills.
- Ability to solve problems creatively and independently and drive for results.
- Ability to translate customer business requirements into business solutions.
- Experience with all phases of a client software implementation lifecycle, including initial needs analysis, project administration, software installation, onsite training, systems troubleshooting, and ongoing account management.
- Track record of capitalizing upon opportunities to increase customer satisfaction and deepen client relationships is a plus.
- Experience managing resources and commitments to ensure timely delivery and customer satisfaction.
Please Note:
- This is a full-time position.
- Relocation will not be considered for this position.
- At this time, visa sponsorship is not available.
- All job offers are contingent upon a successful background investigation.
We believe everyone can bring something incredible to the table with each of our unique experiences and personal skillset. We encourage you to apply for roles that interest you, even if you don't believe you have the exact experience we're looking for, or your background doesn't match the job description perfectly. If you are courageous, adaptable, and love being part of an extraordinary team, we want to hear from you!
About Accruent
Personal development and becoming the best you is all about growth and exploring new skills and opportunities – both in and out of the office. At Accruent, we call this Grow Without Limits, and we're proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives.
Accruent is a leading provider of solutions for unifying the built environment — spanning real estate, physical and digital assets, and the integrated technology systems that connect and control them. Accruent continues to set new expectations for how organizations can use data to transform how they manage their facilities and assets.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities.
Senior Consultant - CMMS/EDMS - Professional Services Accruent Australia + 1 more Posted 2 hours ago in Brisbane employer: Accruent
Accruent is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where collaboration and innovation thrive. Located in Brisbane, Australia, the role of Senior Consultant provides opportunities to engage with diverse projects while receiving support from a highly capable team, ensuring that every employee can achieve their full potential through meaningful work and continuous learning. With a commitment to 'Grow Without Limits', Accruent empowers its employees to explore new skills and advance their careers in a supportive environment.
