About The Role
A full-time and ongoing role within our Business Advisory Services division, supporting the BAS and tax teams with high-volume administrative and client service work. This role is critical in ensuring the smooth delivery of compliance processes, maintaining accurate client data, and supporting the team through both day-to-day operations and backlog reduction initiatives. You will work in a supportive and collaborative environment, gaining exposure to a wide range of client work while contributing to meaningful improvements in team efficiency and workflow management.
Your Role
As an Administration & Client Support Officer, you will play a key role in supporting the delivery of core administrative and compliance functions across the firm.
Your Responsibilities Will Include
- End-to-end PAYG and ATO administration, including correspondence, payment plans, and Division 293 matters
- Coordination of individual tax return requests and client documentation delivery
- Workflow and deadline management across FuseSign and XPM
- Processing of actuarial certificates, disbursements, and unit trust administration (BGL)
- Entity set‐ups and ongoing system administration (companies, trusts, Xero, MYOB)
- Maintenance of practice management records, disbursement jobs, and document filing
- General administrative and reception overflow support
About You
- Previous experience in an accounting or professional services environment (preferred)
- Strong administrative and organisational skills
- High attention to detail and accuracy
- Ability to manage high-volume, process‐driven work
- Strong communication and collaboration skills
- Familiarity with systems such as XPM, FYI, BGL, Xero, or MYOB (advantageous)
- A proactive approach and willingness to support team outcomes
Career Development
At Accru Melbourne, we are committed to continuous learning and development. In this role, you will gain exposure to a wide range of administrative and compliance processes, building a strong foundation within a professional services environment. You will be supported by experienced team members, with opportunities to grow your skills, take ownership of processes, and contribute to improving workflows across the business.
Life & Culture
Accru Melbourne offers a supportive and collaborative workplace, focused on learning, development, and team connection. We value work‐life balance and provide a positive and engaging environment where staff are encouraged to grow and contribute.
Our Team Is Guided By Four Core Values
- We care about you
- We enjoy what we do
- We do the right thing
- We create opportunities
You will be part of a friendly and supportive team, with strong mentorship and a culture that encourages initiative and continuous improvement.
Administration & Client Support Officer – Business Advisory Services employer: Accru Melbourne
Accru Melbourne offers a culture of continuous learning and development, along with reward and recognition at every level. Employees have the opportunity to join a team of trusted client leaders who provide support and deliver positive financial solutions. The company emphasizes professional growth and a collaborative work environment.
