Job Description
- Safely park and retrieve guest vehicles in accordance with hotel procedures
- Provide a smooth and professional arrival and departure experience for guests
- Assist with guest luggage, including collection, delivery, and storage
- Greet and escort guests, offering friendly and helpful service at all times
- Maintain high attention to detail and ensure vehicles and guest property are handled with care
- Support the Concierge and Front Office team to deliver exceptional guest experiences
- Keep work areas clean, organised, and secure
- Follow all safety, security, and hotel policies and procedures
Qualifications
- Previous experience in a Front Office, Concierge, or customer service role preferred
- Valid driver’s licence with ability to drive manual and automatic vehicles
- Strong customer service skills with a focus on delivering exceptional guest experiences
- Excellent communication and interpersonal skills
- Good time management and attention to detail
- Strong knowledge of the local area and attractions
- Professional presentation and grooming standards
- Ability to work flexible hours, including weekends and public holidays
Additional Information
What is in it for you?
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services, and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- “Learn Your Way” with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training
- Be part of a dynamic hotel environment with a supportive and fun team
- Recognition of service anniversaries and Accor Tenure Milestones.
We are unable to provide sponsorship, so full Australian working rights are required
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Valet Attendant - Part Time Or Casual employer: Accorhotel
At Novotel Brisbane South Bank, we pride ourselves on being an exceptional employer in the heart of Brisbane's Cultural Precinct. Our vibrant work culture fosters growth and development through tailored programs and clear career pathways across our diverse brands. With unique benefits like preferential hotel rates and a commitment to diversity and inclusion, we ensure that every team member feels valued and empowered to thrive in their role.
