Group Reservations Specialist

Group Reservations Specialist

Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Coordinate and execute group bookings for events, ensuring flawless guest experiences.
  • Company: Join the vibrant team at Novotel Surfers Paradise.
  • Benefits: Enjoy competitive pay, flexible hours, and a fun work environment.
  • Other info: Dynamic role with opportunities for growth in the hospitality industry.
  • Why this job: Be the key player in creating unforgettable group stays and events.
  • Qualifications: Detail-oriented with strong communication skills and a passion for hospitality.

The predicted salary is between 47250 - 57750 $ per year.

Novotel Surfers Paradise is seeking a detail‑driven Group Reservations Agent to coordinate and execute group bookings—from corporate conferences and weddings to tour groups and events.

You will be the primary contact from inquiry to arrival, ensuring flawless guest experiences.

You will liaise with sales, front office and events teams, input data in reservation systems, monitor room allocations and rates, prepare group lists and reports, and handle last‑minute changes with professionalism.

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Group Reservations Specialist employer: Accorhotel

At Novotel Brisbane South Bank, we pride ourselves on being an exceptional employer in the heart of Brisbane's Cultural Precinct. Our vibrant work culture fosters growth and development through tailored programs and clear career pathways across our diverse brands. With unique benefits like preferential hotel rates and a commitment to diversity and inclusion, we ensure that every team member feels valued and empowered to thrive in their role.

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Contact Details:

Accorhotel Recruitment Team

We think you need these skills to ace Group Reservations Specialist

Attention to Detail
Customer Service Skills
Data Entry
Reservation Systems Proficiency
Communication Skills
Coordination Skills
Problem-Solving Skills