The Commonwealth Psychosocial Support Program (CPSP) provides free support for 7-17 year-olds living with, or at risk of, a complex mental illness who are not eligible for NDIS. The CPSP Program provides the opportunity for young people and their families and significant relationships to:
Collaborate with skilled practitioners
Explore strategies to strengthen social skills, friendships and family connections
Address daily living needs and functioning
Improve physical wellbeing, including exercise and a healthy routine
Create a deeper understanding of themselves and their relationships
Develop confidence and resilience
Manage drug and alcohol addictions, assist with managing finances, accommodation and employment or education goals
The Intake and Triage Practitioner role provides a responsive entry point for children and young people referred to CPSP, responsible for responding to new referrals and enquiries, undertaking initial engagement, screening and assessment of young people aged 7–17 years, and providing information, guidance and support to families, carers and referrers as required.
The Intake and Triage Practitioner gathers and assess relevant information, identifying and escalatingrisk, and presents referrals through the CPSP triage process with oversight from the Clinical Team Leader. The position will also undertake advocacy and connector functions, supporting service navigation, and maintaining regular contact with young people and families while they are awaiting allocation, including monitoring and escalating any changes in need or risk.
The practitioner may also be allocated a small psychosocial support caseload and contribute to the facilitation of group programs.
This opportunity is a part time 4 day a week role to cover a parental leave absence and will be offered as a fixed term role up to October 2027
About Accoras
Accoras has been delivering community mental health and psychosocial support services in Queensland for over 30 years. We are growing into new programs, new communities and new regions, driven by a belief that more people deserve access to high-quality, evidence-based care.
Our strategy is built on the principles of a Restorative, Just and Learning Culture. In practice, this means we don't just learn from what goes wrong but also what goes right. We expect our people to innovate, to challenge the status quo, and to take considered risks in pursuit of better outcomes for the communities we serve. We are committed to being better tomorrow than we were yesterday.
About You
Are you ready to join a passionate team supporting children and young people in need ? We are seeking an experienced person to join us who brings the following skills and credentials:
Degree level qualifications in Social Work, Human Services, Psychology, or a related human services discipline.
Work experience with children and young people experiencing mental health, psychosocial or other complex needs
Competent skills supporting intake and triage processes
Good of child and adolescent development, mental health and psychosocial wellbeing.
Sound knowledge of child safeguarding, mandatory reporting requirements and relevant responsibilities when working with children and young people.
Good understanding of risk and how to deploy safety planning and approrpaite escalation.
Our clients have a variety of cultural backgrounds and life experiences, and we are committed to building a team that reflects and responds to this diversity. We welcome applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people with a personal experience of mental illness, LGBTQIAP+ people and people with a disability.
What we offer
Generous salary packaging options only available to employees of a not-for-profit organisation including Salary Packaging options (up to $15,899 tax free!!) and Meals and entertainment allowance of up to $2,650
Additional paid leave over Christmas and on your birthday, and a paid volunteer day each year
Leave loading at 17.5%
Free parking
Supportive and collaborative team environment
Professional development, training and regular supervision and mentoring
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Intake & Triage Practitioner in Jimboomba employer: Accoras
Accoras is an exceptional employer dedicated to 'Changing Lives' through its holistic approach to mental health and wellbeing services in South-East Queensland. With a strong focus on employee growth, we offer generous salary packaging, flexible work arrangements, and additional leave benefits, all within a supportive and collaborative team environment that values diversity and inclusivity. Join us in making a meaningful impact on the lives of young people and their families while enjoying professional development opportunities and a workplace that truly cares about its people.
