Accor Hospitality Services is seeking a Customer Experience Manager to oversee CX across a designated portfolio. You will lead a small team, coordinate engagement plans, ensure budget adherence, and drive excellence in line with Accor's client promise.
You will craft engaging content, manage CX KPIs, recruit and roster staff, and apply best practice tools while embodying Accor values. A National Police Check is required, with global All Heartist benefits available.
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Customer Experience Leader — Hospitality & Engagement in Sydney employer: Accor
At The Adnate Perth - Art Series, we pride ourselves on being an exceptional employer that fosters creativity and personal growth in a vibrant and artistic environment. Our inclusive work culture encourages collaboration and innovation, while our comprehensive benefits, including the ALL Heartist Membership and access to industry-leading training platforms, empower you to develop your career in hospitality. Located in the heart of Perth, you'll enjoy not only a dynamic workplace but also the opportunity to explore local wineries and beautiful beaches during your leisure time.
