Job Description
Cibaria Noosa is looking for a confident, organised and experienced Host to join our Front of House team! As the first point of contact for our guests, you will play a critical role in creating exceptional customer experiences while keeping service running smoothly in a fast‐paced, high‐volume environment. We are looking for someone who thrives under pressure, thinks quickly on their feet, and has a genuine passion for hospitality.
About The Role
- Be the first point of contact for all guests, creating a warm, welcoming and professional first impression
- Manage reservations, seating plans and waitlists to ensure smooth and efficient service flow throughout each shift
- Monitor guest arrivals and table allocations, balancing service demands while maximising the dining experience
- Effectively handle guest enquiries, special requests and feedback, resolving issues with confidence and professionalism
- Maintain accurate reservation and guest information within our booking platform
- Communicate closely with the Restaurant Manager, Supervisors and Front of House team regarding service requirements, VIP guests and table availability
- Assist in coordinating large bookings, special events and peak service periods
- Proactively manage guest expectations and wait times while delivering exceptional customer service
- Ensure host stand, entry areas and guest‐facing spaces are presented to the highest standard at all times
- Support the wider Front of House team as required to ensure seamless restaurant operations
- Contribute to a positive team culture by leading with professionalism, energy and a guest‐first mindset
Qualifications
- Experienced in a Host, Front of House or customer‐facing hospitality role
- A strong problem solver who can remain calm under pressure
- Confident managing guest expectations in a busy restaurant environment
- Highly organised with exceptional communication skills
- Able to work independently while contributing to a positive team culture
- Proficient with reservation systems; SevenRooms experience highly regarded
Additional Information
- Be part of a passionate, professional and supportive hospitality team
- Work in a vibrant, fast‐paced venue that is committed to delivering exceptional guest experiences
- 30% discount on food and beverage at participating Accor properties worldwide
- Generous accommodation discounts across more than 4,500 Accor properties in over 110 countries
- 25% team member discount at our signature venues, Cibaria Restaurant and Bar Capri
- Career development and mobility opportunities across Accor's global portfolio of leading hospitality brands
- Learn Your Way with access to industry‐leading learning and development platforms, including Accor Academy
- Opportunities to grow your hospitality career within a world‐renowned international hotel group
- Immediate commencement available
Host - Front of House in Nambucca Heads employer: Accor
At The Adnate Perth - Art Series, we pride ourselves on being an exceptional employer that fosters creativity and personal growth in a vibrant and artistic environment. Our inclusive work culture encourages collaboration and innovation, while our comprehensive benefits, including the ALL Heartist Membership and access to industry-leading training platforms, empower you to develop your career in hospitality. Located in the heart of Perth, you'll enjoy not only a dynamic workplace but also the opportunity to explore local wineries and beautiful beaches during your leisure time.
