Guest-Obsessed F&B Attendant: Wine & Service Pro in Melbourne

Guest-Obsessed F&B Attendant: Wine & Service Pro in Melbourne

Melbourne Full-Time 46240 - 56516 $ / year (est.) On-site
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At a Glance

  • Tasks: Deliver exceptional dining experiences and master the art of food and wine pairing.
  • Company: Join a leading hospitality brand in the heart of Melbourne.
  • Benefits: Flexible shifts, career growth, and a vibrant work environment.
  • Other info: Work in a dynamic setting with opportunities for personal and professional development.
  • Why this job: Be part of a guest-obsessed team and enhance your hospitality skills.
  • Qualifications: Customer-focused attitude, RSA certification, and previous hospitality experience.

The predicted salary is between 46240 - 56516 $ per year.

We are a contemporary style 4.5 star comfort hotel conveniently located in the very heart of Melbourneon fashionable Collins Street close to the Town Hall, Federation Square and retail and theatre districts.

Featuring 380 guest rooms and suites, bar and restaurant, swimming pool and gym with8 flexible conference & function venues feature state-of-the-art, conference technology.

The ballroom accommodates events of up to 400 delegates in a theatre-style setup or 230 guests for banquets.

Job Description

We are looking for a ‘guest obsessed’ Food & Beverage professionals who think outside the box, have exceptional customer service skills, and will take our guests on a memorable journey throughout their dining experience.

This is a great opportunity to build your own skills and expertise to reach your personal and career goals.

In this role you will

  • Have a thorough understanding of the wine menu and provide excellent food/wine matching recommendations to guests.
  • Liaise with the kitchen team throughout the service period to ensure a seamless dining experience.
  • Clear and reset tables to a high standard and ensure service areas are clean and tidy.
  • Maintain standards of hygiene for food handling and presentation.

Qualifications

What are we looking for?

  • Individuals with afriendly, customer-focused attitude with the aim to provide total customer satisfaction.
  • Good level of food, wine & general beverage knowledge and an interesttokeep learning.
  • Responsible Service of Alcohol (RSA) Certification.
  • Previous customer service or hospitality experience is a must.
  • A high standard of grooming and presentation.
  • Flexibility regarding your work availability is essential, as we operate 7 days a week, including public holidays AM & PM shifts highly regarded.
  • Additional Information

Why work for Accor?

Accor is one of the worlds largest hospitality companies, with over 5,800 hotels across 110 countries.

Placing people at the heart of everything we do, we welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

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Guest-Obsessed F&B Attendant: Wine & Service Pro in Melbourne employer: Accor

At The Adnate Perth - Art Series, we pride ourselves on being an exceptional employer that fosters creativity and personal growth in a vibrant and artistic environment. Our inclusive work culture encourages collaboration and innovation, while our comprehensive benefits, including the ALL Heartist Membership and access to industry-leading training platforms, empower you to develop your career in hospitality. Located in the heart of Perth, you'll enjoy not only a dynamic workplace but also the opportunity to explore local wineries and beautiful beaches during your leisure time.

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Contact Details:

Accor Recruitment Team

We think you need these skills to ace Guest-Obsessed F&B Attendant: Wine & Service Pro in Melbourne

Problem-Solving Skills
Communication Skills
Time Management
Adaptability
Attention to Detail
Teamwork
Organizational Skills