Reservations & Guest Experience Specialist in Manly

Reservations & Guest Experience Specialist in Manly

Manly Full-Time On-site
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At a Glance

  • Tasks: Manage bookings and enhance guest experiences at a stunning Sydney Harbour location.
  • Company: Join Q Station, part of the renowned Accor family, known for exceptional service.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth.
  • Other info: Work in a beautiful setting with a focus on creativity and innovation.
  • Why this job: Be part of a vibrant team creating memorable experiences for guests.
  • Qualifications: Strong communication skills and a passion for customer service.

Q Station, part of the Accor family, sits on Sydney Harbour in Manly and offers boutique accommodation, events and experiences.

We are seeking a Reservations team member who is ideas driven, guest experience focused, and ready to contribute to delivering the Q signature service.

You will report to the Reservations Manager, process and respond to bookings for individuals, groups and corporate clients, upsell where possible and liaise with Sales for wedding and events.

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Reservations & Guest Experience Specialist in Manly employer: Accor

At The Adnate Perth - Art Series, we pride ourselves on being an exceptional employer that fosters creativity and personal growth in a vibrant and artistic environment. Our inclusive work culture encourages collaboration and innovation, while our comprehensive benefits, including the ALL Heartist Membership and access to industry-leading training platforms, empower you to develop your career in hospitality. Located in the heart of Perth, you'll enjoy not only a dynamic workplace but also the opportunity to explore local wineries and beautiful beaches during your leisure time.

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Contact Details:

Accor Recruitment Team

We think you need these skills to ace Reservations & Guest Experience Specialist in Manly

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Teamwork
Customer Service Skills