At a Glance
- Tasks: Create exceptional guest experiences as the first point of contact in a bustling restaurant.
- Company: Cibaria Noosa, a vibrant dining destination with a focus on hospitality.
- Benefits: Join a dynamic team and enjoy a fun work environment with growth opportunities.
- Other info: Fast-paced environment where your problem-solving skills shine.
- Why this job: Be part of a passionate team and make every guest feel special.
- Qualifications: Experience as a Host in a busy restaurant and strong communication skills.
The predicted salary is between 15.3 - 18.7 $ per hour.
Cibaria Noosa is looking for a confident, organised and experienced Host to join our Front of House team! As the first point of contact for our guests, you'll play a critical role in creating exceptional customer experiences while keeping service running smoothly in a fast-paced, high-volume environment. We're looking for someone who thrives under pressure, thinks quickly on their feet, and has a genuine passion for hospitality.
Job Description
- Be the first point of contact for all guests, creating a warm, welcoming and professional first impression.
- Take ownership of reservations, seating plans and waitlists to ensure smooth and efficient service flow throughout each shift.
- Monitor guest arrivals and table allocations, balancing service demands while maximising the dining experience.
- Effectively handle guest enquiries, special requests and feedback, resolving issues with confidence and professionalism.
- Maintain accurate reservation and guest information within our booking platform.
- Communicate closely with the Restaurant Manager, Supervisors and Front of House team regarding service requirements, VIP guests and table availability.
- Assist in coordinating large bookings, special events and peak service periods.
- Proactively manage guest expectations and wait times while delivering exceptional customer service.
- Ensure host stand, entry areas and guest-facing spaces are presented to the highest standard at all times.
- Support the wider Front of House team as required to ensure seamless restaurant operations.
- Contribute to a positive team culture by leading with professionalism, energy and a guest-first mindset.
Qualifications
- Experienced as a Host in a high-volume restaurant is a must.
- A strong problem solver who can remain calm under pressure.
- Confident managing guest expectations in a busy restaurant environment.
- Highly organised with exceptional communication skills.
- Able to work independently while contributing to a positive team culture.
- Proficient with reservation systems; SevenRooms experience highly regarded.
Host employer: Accor
At The Adnate Perth - Art Series, we pride ourselves on being an exceptional employer that fosters creativity and personal growth in a vibrant and artistic environment. Our inclusive work culture encourages collaboration and innovation, while our comprehensive benefits, including the ALL Heartist Membership and access to industry-leading training platforms, empower you to develop your career in hospitality. Located in the heart of Perth, you'll enjoy not only a dynamic workplace but also the opportunity to explore local wineries and beautiful beaches during your leisure time.
