- What Guest Services Agent Jobs are in Perth
Showing 445 Guest Services Agent jobs in Perth
Guest Service Agent
6027 Heathridge IHG Hotels and Resorts
Posted 3 days ago
Job Description
InterContinental Hotels Group (IHG) are one of the world's leading hotel companies. Present in around 100 countries, we have over 160 million guests staying in 889,164 rooms in more than 6,000 hotels per year.
InterContinental Sorrento Mornington Peninsula opened in August 2022 and is a 108-room design orientated hotel in the heart of Sorrento on the Mornington Peninsula. We are focused on bringing the InterContinental personalised service to life. At InterContinental Sorrento Mornington Peninsula, we are here to make each of our valued guest enjoy the finer things in life to discover the means of experiences that cannot be had anywhere else.
InterContinental Sorrento Mornington Peninsula, is seeking a Guest Service Agent to join our charming, confident, and internationally minded team who knows how to exceed guest expectations.
A little taste of your day-to-day:
- Kicking off truly memorable guest experiences with the warmest of welcomes.
- Acknowledging IHG Rewards Club members and returning guests in person or over the phone.
- Taking, managing, and receiving payments for guest bookings.
- Making the check-in and check-out process feel swift and seamless.
- Staying one step of our guests' needs to anticipate requests and offer tailored recommendations.
- Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations.
What we need from you:
- Previous experience in a Front Office position or with Opera (PMS) is highly regarded.
- Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
- Your problem-solving skills will turn issues
#J-18808-Ljbffr
Guest Services Agent employer: Accor
At The Adnate Perth - Art Series, we pride ourselves on being an exceptional employer that fosters creativity and personal growth in a vibrant and artistic environment. Our inclusive work culture encourages collaboration and innovation, while our comprehensive benefits, including the ALL Heartist Membership and access to industry-leading training platforms, empower you to develop your career in hospitality. Located in the heart of Perth, you'll enjoy not only a dynamic workplace but also the opportunity to explore local wineries and beautiful beaches during your leisure time.
