Front Office Team Lead β€” Guest Experience Champion in Cairns

Front Office Team Lead β€” Guest Experience Champion in Cairns

Cairns Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead the Front Office Team and create unforgettable guest experiences.
  • Company: Join Mantra Esplanade Cairns, part of the Accor family.
  • Benefits: Flexible schedule, career growth, and a vibrant work environment.
  • Other info: Dynamic role with opportunities to mentor and collaborate across departments.
  • Why this job: Be a Guest Experience Champion and make a real difference in hospitality.
  • Qualifications: Experience in hospitality and proficiency with reservation systems.

The predicted salary is between 49500 - 60500 $ per year.

Mantra Esplanade Cairns, part of the Accor portfolio, is seeking an Assistant Manager to lead the Front Office Team and create unforgettable guest experiences with high energy across the hotel.

You will oversee day‐to‐day operations, mentor staff, coordinate rosters, respond to guest feedback, and collaborate with other departments to resolve issues.

Proficiency with reservation and property management systems and a flexible schedule including nights and weekends are essential.

Front Office Team Lead β€” Guest Experience Champion in Cairns employer: Accor

At The Adnate Perth - Art Series, we pride ourselves on being an exceptional employer that fosters creativity and personal growth in a vibrant and artistic environment. Our inclusive work culture encourages collaboration and innovation, while our comprehensive benefits, including the ALL Heartist Membership and access to industry-leading training platforms, empower you to develop your career in hospitality. Located in the heart of Perth, you'll enjoy not only a dynamic workplace but also the opportunity to explore local wineries and beautiful beaches during your leisure time.

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Contact Details:

Accor Recruitment Team

We think you need these skills to ace Front Office Team Lead β€” Guest Experience Champion in Cairns

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Time Management
Training and Development
Team Leadership