At a Glance
- Tasks: Manage hotel operations overnight, ensuring guest safety and satisfaction.
- Company: FV by Peppers, located in Brisbane's vibrant Fortitude Valley.
- Benefits: Discounts on accommodation, food, and career development opportunities.
- Other info: Grow your hospitality career with global opportunities and a supportive network.
- Why this job: Join a dynamic team and make memorable experiences for guests at night.
- Qualifications: Experience in Night Audit or Accounts is a plus; customer service skills are essential.
The predicted salary is between 47250 - 57750 $ per year.
FV by Peppers in the heart of Brisbane's vibrant entertainment precinct, Fortitude Valley comprises of one and two bedroom apartments, a uniquely heated u-shaped skyline pool, cinema, state of the art gym, yoga retreat and tropical outdoor lounge area for guests to experience.
You will never run out of things to do on your days off in Brisbane.
Hike to hidden waterfalls, saviour culinary experiences at restaurants and rooftop bars or engage your senses in captivating art exhibitions and live theatre performances.
Purpose
As the Night Manager, you will ensure the property runs smoothly from 11pm to 7am.
During these night time hours when most guests are asleep, you serve as the reliable point of contact, addressing late-night guest inquiries, maintaining security, and managing minor maintenance matters, all to uphold the hotel's exceptional reputation.
- Primary Responsibilities
- Manage nightly hotel operations and ensure the safety of all individuals on the premises during your shift
- Deliver continuous customer service throughout the evening, encompassing check-ins, checkouts, and addressing guest inquiries
- Manage the reception desk and oversee night audit and reporting procedures
- Uphold overnight property security standards
- Assist in preparing for the daytime team's operations
Skills And Experience
- Previous experience in Night Audit and/or Accounts is highly valued, as this role can serve as a stepping-stone to various opportunities in operations or finance
- A positive demeanour and capable of working independently
- Hold a sincere commitment to customer service, and the technical proficiency to execute nightly front office transaction audits
- Quick thinking, customer-centric trouble shooter with a proactive approach to crafting and delivering memorable guest experiences
- A keen eye for detail to ensure accurate daily revenue capture and reporting
- Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor's industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator!
With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are.
We help you grow and learn, so that work brings purpose to your life.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
Accor is an inclusive company, building diverse teams across the globe.
Night Manager in Brisbane employer: Accor
At The Adnate Perth - Art Series, we pride ourselves on being an exceptional employer that fosters creativity and personal growth in a vibrant and artistic environment. Our inclusive work culture encourages collaboration and innovation, while our comprehensive benefits, including the ALL Heartist Membership and access to industry-leading training platforms, empower you to develop your career in hospitality. Located in the heart of Perth, you'll enjoy not only a dynamic workplace but also the opportunity to explore local wineries and beautiful beaches during your leisure time.
